Andy Moss: Co-founder and CEO, Send: The one-stop shop for managing insurance submissions (253)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 2 July 2023

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

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Summary

Send offers modular commercial insurance software to insurers, reinsurers and MGAs. The core offering is an underwriting workbench that supports from initial enquiry to bind. It’s a single place for underwriters to access data, documents and decision points. New insurers can use it as a core system, or for more mature companies, it can be bolted onto existing systems, including legacy. Send was founded in 2017 by three insurance veterans. Topics covered include: How to sort through underwriting information that is unstructured and often unwanted How large insurers are able to accelerate the adoption of new technology How ChatGPT is being used to make sense of email Reducing the cost and risk of deployment How to avoid the challenge of making simple things simple but complex things impossible Revealing Send’s strategy of “continuous development” We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the advantages of using ChatGPT as an administration tool Explain the methods used to increase efficiencies when sorting data Summarise the key challenges faced when trying to solve complex issues If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 253 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey

Transcript

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0:00.0	Good morning, good afternoon, wherever you are, and whatever you are, and whatever you're up to.
0:11.6	Matthew Grant here, CEO of Instac, and I'm back behind the microphone this week talking to Andy Moss,
0:16.8	CEO of Send Technology. Well, more of that in a moment, but it's been another busy week for us here
0:21.9	with a live evening event on Tuesday, supported by Guidewire with an audience of close to 200 people,
0:27.6	and we managed to fit 11 speakers on stage in less than 90 minutes. And had a benefit,
0:32.8	we provided a summary of the evening with ChatGBT in the bar afterwards. Well, our next event is on 18th
0:38.7	July and we're going to be finding out how global corporations are using technology for risk
0:42.3	reduction and insurance buying details on the website www.instech.com. Now, Andy Moss is a great use
0:49.6	case for ChatGBT and other generative AI tools and you're going to be hearing about that shortly.
0:54.9	Now, it's a pleasure to be working with companies like Send, which have got founders from insurance,
0:59.2	real clients, and revenue, and which have survived for their early years with little or even no funding.
1:04.6	And they go off to raise money to accelerate growth and global expansion.
1:08.7	As usual, there's a lot in this episode, whether you're in the
1:11.0	market for an underwriting workbench or you just want to gain some insight into what's
1:14.7	happening in technology and successful scale-ups as you plug us in for half an hour.
1:25.5	Andy, great to be talking to you. I'm so fascinated by what you're doing at Send. People
1:30.6	keep talking about you, a really exciting business, and we just love talking to founders.
1:36.1	We're in Britain, so we've got to talk about the weather, so it's quite hot just now in the UK.
1:39.7	You're a fan of the hot weather? Are you getting bored of it now?
1:42.4	Yeah, it's really warm here today. I live in Canterbury,
1:45.2	and it feels like summer's properly broken, and yeah, I love the heat. So let's talk about Send.
1:50.3	So just a bit of intro from us, first of all, on who you are, and then we're going to dig into
	...

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