Andrew Brodsky on Mastering Successful Virtual Communication

Beyond the To-Do List - Productivity for Work and Life

Erik Fisher

Business, Entrepreneurship, Self-improvement, Careers, Education

4.5 • 875 Ratings

🗓️ 20 March 2025

⏱️ 52 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this episode, Andrew Brodsky, author of Ping: The Secrets of Successful Virtual Communication, explores how virtual communication can be improved for both productivity and relationship-building. Andrew, a professor at the University of Texas and expert on virtual communication, discusses his research and personal journey in understanding how we interact online. In this conversation, we dive into: • The Importance of Virtual Communication: Andrew shares how his personal experiences, including battling leukemia, sparked his interest in virtual communication, leading him to research and write about it. • The PING Framework: We break down the PING acronym—Perspective Taking, Initiative, Nonverbal Cues, and Goals—and how each element helps improve virtual interactions. • Synchronous vs. Asynchronous Communication: Understanding the differences between real-time and delayed communication and how each affects our interactions. • Dealing with Zoom Fatigue and Camera Etiquette: Andrew offers advice on when to turn your camera on or off during video calls, balancing engagement and avoiding burnout. • Perspective Taking and Miscommunication: Why it’s crucial to be mindful of how others interpret virtual communication, from tone to response time. • Strategic Use of AI: While AI can be helpful, Andrew cautions against over-relying on it for personal interactions and suggests ways to use it effectively for low-stakes communication. Key and Peele - Texting Confusion: https://www.youtube.com/watch?v=TF5FWbl1NVk Andrew provides a thoughtful approach to navigating virtual spaces, ensuring we don’t just communicate more efficiently but also build meaningful connections, whether with colleagues, clients, or friends. Learn more about Andrew and his work at PingGroup.org and find Ping: The Secrets of Successful Virtual Communication wherever books are sold. Connect with Erik: LinkedIn Facebook Bluesky This Podcast is Powered By: Descript Descript 101 Castmagic Ecamm Podpage Rodecaster Pro Top Productivity Books List Make sure to support the show by checking out the sponsors! Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Hello Blue Skies. Hello moving onwards and upwards. Hello, taking control of your money. Say hello to tax-free investing. Open a Stocks and Shares ICER and act by the 5th of April to get 100 to 3,000 pounds cashback. Cargreaves lands down. Hello Life. Register and add or transfer £10,000 plus.
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0:27.6	chl.com.
0:28.6	UK 4 slash ISA. Hello and welcome back to Beyond the To Do List, a podcast about productivity.
0:51.5	I'm your host, Eric Fisher, and I'm excited to welcome to the show,
0:54.8	Andrew Brodsky. He's a professor at the University of Texas and the author of the new book,
1:00.3	PING, The Secrets of Successful Virtual Communication. And in this conversation, we're talking
1:05.5	about how to improve virtual communication for greater productivity, stronger relationships in the remote workplace.
1:13.0	Andrew breaks down that ping framework and then walks us through how each element helps enhance
1:18.9	virtual interactions, from how to manage Zoom fatigue to the importance of perspective in
1:24.8	virtual communications, and how to use AI effectively without over-relying on it.
1:29.8	So if you're looking to improve your virtual communication skills and make your remote work
1:34.3	more effective, this conversation with Andrew Brodsky is for you.
1:40.6	It is my privilege to welcome to the show, Andrew Brodsky.
1:44.7	Andrew, welcome to Beyond the To-Do List.
1:47.6	Thanks for having me on the show.
1:49.5	I have been thinking about this topic for years.
1:53.3	In fact, this is something that, you know, had I been looking into the crystal ball
1:57.1	into the future when I was a comm major back in undergraduate studies. One of my
2:02.2	favorite things was communication theory. Well, this has all and everything to do with that. And
2:07.4	your new book, Ping, which is an acronym, is all about this virtual world we've found ourselves
	...

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