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Recode Daily

An app’s plan to profit off your fear

Recode Daily

Recode

Society & Culture, Science, Technology

4.61.3K Ratings

🗓️ 6 August 2021

⏱️ 12 minutes

🧾️ Download transcript

Summary

Citizen, the controversial safety app, has a new feature called Protect. For $20 a month, you get extra security and access to Protect Agents, who can monitor your location and call for help. It’s kind of like OnStar, but not for your car. Is this service worth paying for? Recode’s Sara Morrison (@saramorrison) explains. Read Sara’s story about Citizen Protect. And read about the Citizen-led manhunt for the wrong guy. Enjoyed this episode? Rate Recode Daily ⭐⭐⭐⭐⭐ and leave a review on Apple Podcasts. What do you want to learn about on Recode Daily? Send your requests and questions to recodedaily@recode.net. We read every email! Subscribe for free. Be the first to hear the next episode of Recode Daily by subscribing in your favorite podcast app. Learn more about your ad choices. Visit megaphone.fm/adchoices This episode was made by: Host: Adam Clark Estes (@adamclarkestes) Producer: Sofi LaLonde Engineer: Paul Robert Mounsey Support Recode Daily by making a financial contribution to Vox! bit.ly/givepodcasts Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Support for this episode comes from Contentful.

0:03.8

In today's digital first world content is the customer experience, but to build those

0:08.8

experiences digital teams need an intelligent solution that can keep pace with their business

0:13.2

goals.

0:14.2

Enter Contentful.

0:16.0

Contentful empowers digital teams to scale and launch experiences quickly and efficiently.

0:20.9

Their composable content platform makes it easy to create, collaborate, manage, and deliver

0:25.8

content across all of your channels all from one place.

0:29.2

Contentful.

0:30.2

Where content drives business momentum, get started at contentful.com.

0:35.0

If you're bored at home and wondering what's going on in the world around you, try opening

0:47.7

an app called Citizen.

0:49.8

What you'll see is a map of your neighborhood with pins showing recent incidents based

0:54.7

on 9-1-1 calls.

0:56.5

These can be anything from a traffic accident to a house fire or even an assault.

1:01.5

In other words, it can be a little scary.

1:04.9

As we code Sarah Morrison reported this week, Citizen now wants to profit on this fearsome

1:09.2

data by offering a personal security service called Citizen Protect.

1:14.7

You can think of it as on-star, but instead of being in your car, it's in your phone,

1:19.3

and it lets you call for help without calling 9-1-1.

1:24.6

Sarah joins us now.

1:25.6

Hi Sarah.

...

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