Hi, I'm Zibi Owens, and you're listening to the award-winning podcast.

Moms don't have time to read books. Please sign up for my newsletter at Zibbyowens.com for

updates on podcast guests and lots of live events. Hi everybody. Thanks so much for listening.

I hope that you have had a chance to check out We Found Time. Wefound Time.com, my new online

magazine. We have such amazing essays out this week and I really hope you'll take the time to go

read them or send them to friends or see what you think. And I'd love your feedback if you

have any thoughts. All the essays on We Found Time are written by authors who have been on this

podcast already. So it's original content and I think it's really awesome. So I really hope you'll

check it out. This week's sponsor is Nini's Treats, which is my in-laws' crumb cake business. And it is so good. And they had gone on hiatus for a little while, and they're back in business now, stronger than ever. And it's the best crumb cake in all different flavors. And you can order it on goldbelly.com. And their brand is called Nene's Treats. Neney is my husband Kyle's grandmother, N-E-N-E-A-A-A-A-A-A-A-A-A-R-N-E-A-A-R-T-E-E-A-R-E-A-R-E-E-A-R-E-E-R-E-E-R-E-E-E-R-E-E-E-R-E-E-E-R-E-E- And for everybody who is at home and going stir crazy, it will ship really quickly and fresh, and you can freeze it if you don't want to eat it right away.

So anyway, nini's treats.com or go buy it on goldbelly.com.

Today I'm on Skype with Amy Fish, who's the author of I Wanted Fries with That, how to ask for what you want and get what you need.

She is the ombudsperson, also known as the chief complaints officer

at Concordia University in Montreal, Canada,

and regularly teaches, speaks, and writes about how to complain effectively.

Her work has been published in Reader's Digest, Hippocampus magazine,

Costco Magazine, HuffPost, and several other

publications she currently lives in Montreal. Welcome, Amy. Thanks for coming on Moms Don't Have Time

to Read Books. Thank you for having me. It's my pleasure. Could you please tell listeners what I

wanted fries with that is about, and also how you came up with that fabulous title? Sure, the book I wanted fries with that is about how do you ask for what you want and also how you came up with that fabulous title sure the book i wanted to surprise to that

is about how do you ask for what you want and get what you need there are 27 chapters it starts off

with little things how to get greener lettuce and we work up to the bigger things like how to get

the right break at work or how to negotiate with your spouse. How did you become like the chief complaint

...