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1A

America's Love Of Drive-thrus

1A

NPR

News

4.34.5K Ratings

🗓️ 11 December 2023

⏱️ 38 minutes

🧾️ Download transcript

Summary

Drive-thrus are a quintessentially American phenomenon. The first was in the U.S. and they spread quickly nationwide in the mid-20th century due to the rise of car culture and the highway system.

Now, estimates suggest there are around 200,000 drive-thrus across the country. They grew in popularity during the pandemic.

Drive-thrus have a history of innovation. Fast food companies are experimenting with new technology at their fast food windows, like AI chatbots or elevator food delivery systems that cut out human-to-human interaction.

Drive-thrus also offer more than just fast food. Drive-thru funeral homes, banks, and convenience stores save people the step of getting out of their cars.

We discuss the history and future of America's drive-thrus.

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Transcript

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0:00.0

This message comes from NPR sponsor, Robbinsberger.

0:03.2

Jingle all the way to holiday memories with Robbinsberger jigsaw puzzles.

0:08.0

This holiday season, bond with loved ones and make memorable moments piece by peace.

0:13.8

Find the perfect gift on Amazon.com. Drive-thruss, let you stay seated.

0:27.0

I don't want to have to get out.

0:30.0

And singing in your car while getting your food.

0:33.6

Sir, excuse me, you're number one with the coat.

0:37.6

Enjoy.

0:38.8

Drive-thrus have been around on the American scene since the mid 20th century,

0:43.0

thanks to the rise of American car culture

0:45.8

and the highway system.

0:47.1

And their dominance is growing.

0:49.0

Today, get this, there are an estimated 200,000 drive-thrus nationwide. But what used to sound like this,

0:58.0

Welcome to Goodburger, home of the Goodburger, can I take your order?

1:02.0

Starting to sound, more like this. Good Burger, can I take your order?

1:03.1

Starting to sound, more like this.

1:05.6

Hi, what can I make fresh for you today?

1:07.5

AI ChatBots are taking orders

1:09.7

at a small but growing percentage of drive-thrus,

1:12.4

and that's just one way that innovation is

1:14.3

changing what it means to grab and go in your car. Today we're talking about the

1:19.8

rising popularity and the controversy around the evolving all-American

...

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