Amazon touts Alexa+ in new devices 9/30/25
TechCheck
CNBC
4.5 • 66 Ratings
🗓️ 30 September 2025
⏱️ 2 minutes
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| 0:00.0 | Amazon unveiling long-awaited updates to its Echo, Ring, Fire TV, and Alexa Plus digital assistant at its devices and services event today. |
| 0:08.3 | Mack, Mack. Mack. |
| 0:11.2 | Hey, Mel. So Amazon is out with a refreshed slate of devices, including those new smart speakers and voice-activated displays. |
| 0:17.9 | And what is key here is that they're all being turbocharged with Alexa |
| 0:21.2 | Plus, its generative AI assistant. |
| 0:23.8 | Now, today is also very much a test for Amazon's device chief, Panos Panai, the former Microsoft |
| 0:29.1 | hardware exec now overseeing Amazon's biggest push yet to bake Gen AI across its devices. |
| 0:35.4 | Now, he said this morning that customers are shopping more with the upgraded Alexa Plus assistant, |
| 0:40.3 | a sign that Gen AI powered commerce may be gaining traction. |
| 0:44.3 | It also comes as OpenAI and Google rollout new shopping tools this week, |
| 0:48.3 | which is seen as an easy first step toward AI monetization. |
| 0:51.3 | Amazon also saying today that the rate of smart home adoption |
| 0:55.3 | with Alexa Plus has doubled. Now, it was only earlier this year that the company unveiled Alexa |
| 1:00.2 | Plus. Its limited release model has capped adoption, something the company is looking to fix, |
| 1:05.5 | as all new echo devices will have Alexa Plus going forward, but early customers of Amazon's Gen AI tool |
| 1:11.6 | have given it mixed reviews. |
| 1:13.6 | And critics would also argue that these Alexa upgrades |
| 1:16.6 | lag far behind what OpenAI, Google, and even meta are offering. |
| 1:20.6 | Shares of Amazon are in the red so far this year, |
| 1:22.6 | making it the worst performer of the Mag 7. |
| 1:25.6 | And today's big unveil isn't doing much to change minds. |
| 1:28.7 | You've got shares down one in change so far today, lagging the NASDAQ. |
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