The same things going on with voice. We've been messing around with it for 10 years. We all want to use it because it's so fast to speak. We can speak three times faster than we can type, so it's just so efficient., we don't want to listen.

And the core mistake that all these systems have made,

starting with Alexa and Siri,

is that they try to create assistant human-to-human voice

environments.

They try to replicate those. But that's how what we want. We just want to say

something and have the machine do something or give us the information and that's when voice will

have the real interface breakthrough that it hasn't quite had yet. We all have it, but we don't use it for very

much yet.

I'm Mary Long and that's Toby Eengel. He's the president of Willowtree, a global leader in digital design and development that's part of Tealous International.

He's also the author of the book The Sound of the Future.

Ricky Mulvey caught up with Dingle to talk about voice technology and its potential to transform just about every industry, from food to banking.

They also discuss the original and future visions for Siri,

the secret leader in voice, and what a Taylor Swift remix reveals

about a cybersecurity arms race. I got a list of questions but you said there's a connection basically to the

start of the Motley Fool and the start of voice technology that seems like a

good enough point to jump off for this conversation.

What are you talking about with that?

Yeah, so one of my first meetings ever when I started AOL in 1996 was with David and Tom Gardner when they were just starting

the Motley Fool.

And what's interesting about that is at that time, AOL was kind of the center of the internet.

So we would get to meet companies like the Motley Fool and Trip

...