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FranklinCovey On Leadership with Scott Miller

Alison Wood Brooks: The Science Behind Great Conversations

FranklinCovey On Leadership with Scott Miller

FranklinCovey

Business, Management

4.9 • 851 Ratings

🗓️ 23 May 2025

⏱️ 34 minutes

🧾️ Download transcript

Summary

Alison Wood Brooks, Harvard Business School professor and author of Talk: The Science of Conversation and the Art of Being Ourselves, shares research-backed insights on how to communicate with more clarity, confidence, and connection. Drawing from decades of data on real conversations, she introduces the TALK framework—Topics, Asking, Levity, and Kindness—and explains why even high-achieving leaders often miss the mark when it comes to listening and giving space. From social anxiety to overtalking, Alison offers practical strategies to help anyone—from CEOs to teenagers—navigate the art and science of talking well in a world full of noise.

Transcript

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0:00.0

Hello and welcome back to Franklin Covey's Twice Weekly Podcast on Leadership with Scott Miller.

0:16.4

I am your host each week's almost seven years now, nearly 500 episodes taped, where on Tuesdays and

0:23.3

Fridays, I have the privilege of releasing great interviews on audio and video with a collection

0:29.6

of the world's most amazing thought leaders. Sometimes they arrive as CEOs, founders, entrepreneurs.

0:36.3

They are academics, researchers, practitioners, all designed to

0:40.7

help make you a better leader. This podcast, of course, sponsored by the Franklin Covey Company,

0:46.6

known as the world's most trusted leadership firm and founded nearly 40 years ago in part by

0:52.7

the renowned author and researcher, Stephen R. Covey,

0:56.6

of course, who wrote amongst many books, the seminal title, The Seven Habits of Highly

1:00.5

Effective People.

1:01.7

Can you believe this book has sold, gosh, close to 70 million copies in 50 languages?

1:06.5

And there is rarely a guess.

1:07.8

It doesn't say, I loved that book, and it changed my life. I'm privileged to

1:11.6

be the host each week twice weekly on this podcast. And today our guest is an expert on something

1:17.7

you do every minute of every day when you are awake and that is talk. She is a renowned expert on

1:24.7

communication. She is a professor at the Harvard Business School.

1:28.7

Her name is Alison Woodbrooks,

1:31.0

and she's authored this new book titled Just That,

1:34.4

Talk, whose tagline reads to Science and Conversation

1:39.0

and the Art of Being Ourselves, Alison Woodbrook.

1:42.4

Welcome to On Leadership. Thank you so much for having me, Scott. How are you doing?

1:46.7

I think you may have matched my energy. I like positive people. I like contagious

...

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