Welcome to Tech News Briefing. It's Friday, November 21st. I'm Katie Dayton for The Wall Street Journal.

When you think of the companies getting a boost from AI, you're probably thinking about the tech giants of the world.

But a host of small businesses are also finding ways to make the technology work for them.

We delve into the more creative ways that's happening.

Then, teenagers' habit of turning to chatbots for mental health advice is not only unhealthy,

it's dangerous.

That's the finding from a new study on the topic, which saw four AI chatbots tested on how

well they handled mental health conversations with researchers posing as teens. Stay with us to hear

why academics and non-profits are sounding the alarm. But first, Generative AI has a surprising set of fans, small business owners.

Some hallucinations aside, a vast number of finding the advice and analysis spat out by chatbots

is helping their businesses run more efficiently.

According to an August report from the US Chamber of Commerce,

58% of some 3,800 small businesses

surveyed said they use generative AI. WSJ reporter Katie Binley has been reporting on this movement.

Katie, what are some of the more creative ways in which you've seen small businesses using

this technology? Yeah, so one example I loved is this guy, Mike, who

owns, it's a hospitality group, but so he owns a couple of bars and cafes, and then he has

like a bike shop with a coffee shop attached to it. And he runs these cost of goods reports that

basically tell him all of the pricing on the raw materials he needs both to build the bikes

and then also to make all the food that goes out at the bars and cafes.

And so this used to be this very time-consuming process that he said he would do about once or twice a

year.

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