Airbnb CEO Brian Chesky on Cleaning Fees, Apple vs. Amazon, Building Products, and New York

Big Technology Podcast

Alex Kantrowitz

Technology, Religion & Spirituality, Business News, Business, Religion, Science, Philosophy, Society & Culture, Entrepreneurship, Management, Marketing, Politics, News Commentary, Government, Investing, Tech News, Social Sciences, News

4.6 • 395 Ratings

🗓️ 20 September 2023

⏱️ 61 minutes

🔗️ Recording | iTunes | RSS

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Summary

Brian Chesky is the CEO of Airbnb. He joins Big Technology Podcast for an in-depth discussion covering Airbnb's product, business, culture, and roadmap. In the first half, we cover a series of product improvements the company is rolling out, breaking news on the state of cleaning fees, verified listings. and more. In the second half we go deep into how Airbnb builds its products, how it impacts neighborhoods, and the fallout of New York's new restrictions on the company. Tune in for a deep, unique, and compelling interview with one of tech's most well known CEOs. --- Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice. For weekly updates on the show, sign up for the pod newsletter on LinkedIn: https://www.linkedin.com/newsletters/6901970121829801984/ Questions? Feedback? Write to: [email protected]

Transcript

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0:00.0	Airbnb CEO Brian Chesky joins us to discuss his company's latest updates and a whole lot more right after this.
0:09.0	From LinkedIn News, I'm Jesse Hempel, host of the Hello Monday podcast.
0:14.1	Start your week with the Hello Monday podcast.
0:17.2	We'll navigate career pivots.
0:19.1	We'll learn where happiness fits in.
0:27.3	Listen to Hello Monday with me, Jesse Hempel, on the LinkedIn Podcast Network, or wherever you get your podcasts.
0:40.6	LinkedIn Presents. Welcome to Big Technology Podcast, a show for cool-headed, nuanced conversation of the tech world and beyond.
0:51.4	We are here in person with Airbnb CEO Brian Chesky for a conversation about the latest with Airbnb, tech in general, and plenty more on the sharing economy.
0:53.4	Brian, welcome to the show.
0:55.3	Thank you for having me. Okay, I'm going to start with this. So on behalf of all Airbnb customers, and on behalf of everyone who
1:01.5	would like to see Airbnb succeed as a counterweight to the hotel industry, and on behalf of
1:07.6	everything that is good in the world, Please do away with the cleaning fee.
1:14.3	Should we talk about the cleaning fees?
1:15.9	Yeah.
1:16.5	Yeah.
1:16.9	So obviously, if I was a host, I probably would not charge a cleaning fee.
1:21.9	And we thought about removing the cleaning fees just to give a little bit of background.
1:27.3	You know, a home is different than a hotel.
1:29.3	A hotel they're going to have cleaners in the building. They build, it's not like you don't pay a
1:34.1	cleaning fee insofar as the cleaning fee is baked into the nightly rate. So what we want to do is move
1:41.1	to an all-inclusive pricing where if hosts have a fixed cost,
1:45.6	they can amortize that fixed cost.
	...

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