AI Is No Substitute for the Human Brain

WSJ Tech News Briefing

The Wall Street Journal

News, Tech News

4.6 • 1.6K Ratings

🗓️ 13 May 2025

⏱️ 13 minutes

🔗️ Recording | iTunes | RSS

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Summary

The underlying architecture of AI models can simulate intelligence by memorizing endless lists of rules. But our tech columnist Christopher Mims says “thinking” is way more complicated than that. Plus, personal tech columnist Nicole Nguyen answers your questions on chatbot privacy. Victoria Craig hosts. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Here's the truth about AI. AI is only as powerful as the platform it's built into.
0:05.7	ServiceNow puts AI to work for people across your business, removing friction and frustration
0:11.1	for your employees, supercharging productivity for your developers, providing intelligent
0:16.5	tools for your service agents to make customers happier, all built into a single platform you can
0:21.9	use right now. That's why the world works with ServiceNow. Visit servicenow.com
0:27.8	slash UK slash AI for people. Hey, TNB listeners, before we get started, heads up. We're going to be
0:33.9	asking you a question at the top of each show for the next few weeks.
0:43.4	Our goal here at Tech News Briefing is to keep you updated with the latest headlines and trends on all things Tech.
0:49.4	Now we want to know more about you, what you like about the show, and what more you'd like to hear from us. So our question this week is what kind of stories about tech do you want to hear more of?
0:55.6	Business decision making, boardroom drama, how about peeking inside tech leaders' lives or tech policy?
1:02.5	If you're listening on Spotify, you can look for our poll under the episode description, or you can send an email to tnb at WSJ.com. Now on to the show.
1:15.4	Welcome to Tech News Briefing. It's Tuesday, May 13th. I'm Victoria Craig for the Wall Street
1:20.5	Journal. You asked. Now, we're answering all of your burning questions about AI-powered chat
1:26.8	tools and how to keep your personal data safe
1:29.5	while using them.
1:31.0	Then we're looking under the hood of those chatbots because the companies that make them
1:35.7	say they get smarter the more we use them, but can they really think like humans?
1:42.7	But first, every day millions of people turn to AI chatbots for solutions to problems
1:47.9	large and small. What kind of home gym mat should I buy? How can I best showcase my job
1:53.5	experience on a new resume? Can you help me draft this tricky work email or craft an itinerary
1:59.3	for a summer getaway? But what happens to all of that
2:02.8	search data? Who owns it? And how much can you trust the answers that AI gives you? WSJ Personal
	...

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