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Marketplace Morning Report

AI comes for software companies

Marketplace Morning Report

Marketplace

Business, News

4.5927 Ratings

🗓️ 6 February 2026

⏱️ 7 minutes

🧾️ Download transcript

Summary

Software companies are in trouble. Or at least their stocks are. Salesforce is down 25%, and Intuit is down 31%, after startup Anthropic released a new tool sparking fear among investors that software companies are in danger of becoming obsolete. We'll learn more. Then, all kinds of cryptocurrencies are cratering in value, and we'll hear what it's like to be a small business in an anemic job market.

Transcript

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0:00.0

AI is starting to close its jaws around traditional tech from Marketplace. I'm Sabrina Beneshore, in for David Brancaccio. Software companies are in trouble, or at least their stocks are. Salesforce helps businesses with software for sales and marketing and customer service. Its stock is down 25% this year, and it is barely February.

0:24.0

In Tuit, they make software to help with accounting and taxes.

0:27.5

Their stock is down 31% this year.

0:31.3

And software stocks in general, according to an S&P index, are down 17%.

0:36.2

The reason for all of this? Artificial Intelligence.

0:39.7

The startup anthropic just released a new automation tool that investors fear could make many

0:45.4

software companies obsolete. Marketplaces Nova Sappho has more.

0:50.4

Organizations with a lot of operational balls in the air use enterprise software from the likes of Salesforce, Workday, ServiceNow, and others.

0:58.9

These are companies that are just at the heart of every business worldwide today.

1:04.2

That's Rishi Jaluria, managing director of software research at RBC.

1:08.8

Now comes Anthropics' new plugins for Claude Co-work, designed to automate

1:14.1

functions in sales, legal, and financial analysis, among other things, key domains for enterprise

1:20.6

software. Many software investors believe the actual value of the software industry is going

1:25.8

towards zero. Brent Thill at Jeffries analyzes tech companies.

1:30.1

He thinks the market's concerns are overblown, though.

1:34.2

You're not going to see massive banks that are regulated,

1:36.9

insurance companies that have the data and process workflows

1:40.0

are unlikely to fully rip out these systems going forward.

1:45.1

Consequently, software companies have time to integrate AI into their offerings.

1:50.7

So why then are markets reacting so negatively now to developments in agenetic AI?

1:57.0

Analyst Arun Chandrasekharan at Gartner Research's AI's Impacts.

2:01.8

I think people are just surprised by the sheer pace of innovation, I would argue, in this ecosystem,

...

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