Aftermath of the major Mesa mess | Coffee Break Ep82 | 12-16-25
Frequent Miler on the Air
Frequent Miler
4.9 • 640 Ratings
🗓️ 16 December 2025
⏱️ 21 minutes
🧾️ Download transcript
Summary
The Mesa Homeowners card abruptly closed all accounts last Friday, with no warning. This is particularly surprising because they had just added Omni as a partner. We'll talk about the aftermath in today's podcast episode.
Aftermath of the major Mesa mess
(00:17) - Read more about the abrupt closure of Mesa homeowners credit cards here
(03:47) - What was the Mesa Homeowners card?
You can learn about what the Mesa Homeowners card was here
(05:05) - Lessons learned: Should we hesitate to jump into "too good to be true" deals?
(09:00) - What about Rove Miles?
(13:41) - What about Bilt?
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Music Credit – Beach Walk by Unicorn Heads
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Transcript
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| 0:00.0 | This is a Voyescape podcast. You can find all of our travel podcasts from around the world at |
| 0:07.1 | voyescape.com. Welcome to Freakimilers Coffee Break, where we focus on a single topic related to |
| 0:15.6 | miles and points. And each coffee break is limited to 20 minutes or less or your money back. |
| 0:22.7 | Today's coffee break, the aftermath of the major Mesa mess. |
| 0:28.8 | The Mesa Homeowners Card abruptly closed all accounts on Friday without any warning. |
| 0:40.1 | To say we were surprised and didn't see this coming is an understatement. I mean, it was just like two weeks before that they had added a new |
| 0:47.2 | hotel partner, Omni Hotels, which no other transferable points program has or had. Now that's past tense. And so it seemed like they were, you know, investing in the program. And boom, emails went out on Friday saying, effective immediately, your Mesa homeowner's card account will be closed, set some other things, and then this account closure |
| 1:11.5 | has nothing to do with your account standing, and it's not the result of any wrongdoing or actions |
| 1:15.6 | taken by you with regards to your account, blah, blah, blah. So, yeah, basically they just shut off the lights. |
| 1:23.1 | Yeah, and instantly became the top candidate for our Bonvoy of the Year award, because my goodness, like, without warning, without any sort of, I mean, there were no problems really until a couple of days before some people started having issues with transactions being declined. |
| 1:38.6 | And customer service was saying that it was a known issue. |
| 1:41.4 | They were working on it. |
| 1:42.6 | But it didn't seem to be everybody or all |
| 1:44.4 | transactions necessarily. And then all of a sudden on Friday, yeah, just boom, your account has |
| 1:49.5 | closed. Your card has been deactivated. And of course, your points were left in a pile that was |
| 1:56.0 | seemingly untouchable, although initially when we posted about it, there were a couple of workarounds. |
| 2:03.1 | There was a workaround to redeem points for a statement credit, and then later someone in the |
| 2:07.8 | comments of doctor of credit found a workaround to transfer points to partners. |
| 2:11.9 | I don't think either of those are active anymore at this point, but they were at least for a |
| 2:16.4 | couple of days, it seemed, |
| 2:17.9 | there were some ways if you worked hard to kind of do that, though it was a mess. I mean, |
| 2:23.1 | because it wasn't straightforward or easy, and all of a sudden people were left with a whole |
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