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All Ears English Podcast

AEE 2550: 5 Steps to De-escalate in English

All Ears English Podcast

Lindsay McMahon

Business, Language Learning, Education

4.61.9K Ratings

🗓️ 19 January 2026

⏱️ 18 minutes

🧾️ Download transcript

Summary

Want to know your English level? Take our free English-level quiz here to find out what your current English level is.  Do you love All Ears English?  Try our other podcasts here: Business English Podcast: Improve your Business English with 3 episodes per week, featuring Lindsay, Michelle, and Aubrey IELTS Energy Podcast: Learn IELTS from a former Examiner and achieve your Band 7 or higher, featuring Lindsay McMahon and Aubrey Carter with Jessica Beck in previous episodes Visit our website here or https://lnk.to/website-sn If you love this podcast, hit the follow button now so that you don't miss five fresh and fun episodes every single week.  Don’t forget to leave us a review wherever you listen to the show. Send your English question or episode topic idea to support@allearsenglish.com Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

This is an all ears English podcast, episode 2550, five steps to de-escalate in English.

0:09.1

Welcome to the all-ears English podcast downloaded more than 200 million times. Are you feeling stuck with your English?

0:18.2

We'll show you how to become fearless and fluent by focusing on

0:23.4

connection, not perfection, with your American host, Aubrey Carter, the IELTS-Wiz, and Lindsay

0:31.0

McMahon, the English adventurer, coming to you from Arizona and Colorado USA.

0:39.3

And to get your transcripts delivered by email every week, go to all-earsenglish.com forward slash subscribe.

0:51.3

What can you say when someone is riled up?

0:57.4

Today learn five steps to de-escalate a stressful situation in English.

1:04.6

Do you often end up in situations where you know exactly what you want to say, but you don't

1:10.6

have the English

1:11.3

vocabulary words that you need in that moment? To succeed in English, you need nuanced

1:16.0

English vocabulary. But first, you need to know your English level. Take our free English level

1:22.3

quiz to find out if you are B1, B2, or C1 to all-earsenglish.com slash fluency score. That's all-eersenglish.com

1:33.5

slash F-L-L-U-E-N-C-Y-S-C-O-R-E.

1:44.0

Hey, Aubrey. How's it going? I'm great. Lindsay, how are you doing? Good. Aubrey, have you ever been around

1:50.0

someone that was really riled up and you had to de-escalate the situation? Does that ever happen to you?

1:55.9

Yes. I feel like I've told this story here, but when I was at an airport and someone was really mad that my friend had been like peeling the paint on the window. And I think I did. I sort of, you know, used a couple of phrases to try and de-escalate, to try and get she still, the security had to come over. It was a whole issue. But it doesn't happen very often. But every now and then, someone can get really angry.

2:18.3

Well, I would also say airports are a hot button place for that.

2:21.3

Right. If someone's had flights delayed or canceled, they're upset about other things and maybe

2:26.6

taking it out on someone else. Yeah, you have to be really careful in airports, especially

2:30.3

or boarding a plane, you know, putting your suitcase up there.

2:34.6

And it's just, you accidentally bump someone or, who knows?

...

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