Advice Line with Jack Conte of Patreon (December 2024)

How I Built This with Guy Raz

Guy Raz | Wondery

Business

4.7 • 31.4K Ratings

🗓️ 8 January 2026

⏱️ 55 minutes

🔗️ Recording | iTunes | RSS

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Summary

Patreon co-founder and CEO Jack Conte joins Guy on the Advice Line, where they answer questions from three early-stage founders about marketing and building community.

First we meet Zac from Indiana, who’s looking to grow his coffee company with a subscription offering for newlyweds. Then Rowena from New York, who wants to expand her international cooking kits for kids to all ages. And Melissa from Florida, who’s hoping to break into schools with her handwriting program for preschoolers.

And stick around to the end to hear whether the callers took Guy and Jack's advice.

Thank you to the founders of Honey Moon Coffee Co., Eat2Explore, and Adventures in Handwriting for being a part of our show.

If you’d like to be featured on a future Advice Line episode, leave us a one-minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.

And be sure to listen to Patreon’s founding story as told by Jack and his co-founder Sam Yam on the show in 2021.

This episode was produced by Chris Maccini with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Gilly Moon.

You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

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0:00.0	Wondery Plus subscribers can listen to how I built this early and ad-free right now.
0:05.7	Join Wondery Plus in the Wondery app or on Apple Podcasts.
0:10.1	I heard this stat recently that really stuck with me.
0:14.0	Most businesses only use 20% of their data.
0:18.5	That's like reading a book with most of the pages torn out. How can you
0:22.6	get the full story? And where's the other 80 percent of that data? It's trapped in emails,
0:28.9	buried in call logs and chat transcripts where businesses can't use it. That's where HubSpot
0:34.8	comes in. Their customer platform brings everything together so you can get the full story.
0:41.1	Because when you know more, you grow more. Visit HubSpot.com to get started.
0:48.2	Hey everyone, it's Guy here. So we're taking a short break for the holidays this week, but we want to share one of our favorites from the archives.
0:55.0	It's our advice line conversation with Jack Conti, the co-founder of Patreon.
0:59.3	But this one includes a bonus ending because we actually check back in with these callers to find out if they ended up following our advice.
1:07.7	And you're definitely going to want to stick around to hear how they did.
1:10.7	Next week, we'll be back with brand new episodes.
1:13.4	I'll be joined by some fantastic guests, including Monica Nassah from Mrs. Myers' Clean Day,
1:18.6	and the name you definitely recognize, Mark Cuban.
1:21.7	You're going to love these episodes, so stay tuned, and right now, enjoy the show.
1:36.8	Hello and welcome to the advice line on how I built this lab.
1:37.7	I'm Guy Raz.
1:42.1	This is the place where we help try to solve your business challenges.
1:48.9	Each week, I'm joined by a legendary founder, a former guest on the show who will help me try to solve your business challenges. Each week, I'm joined by a legendary founder, a former guest on the show who will help me try to help you.
1:55.2	And if you're building something and you need advice, give us a call and you just might be the next guest on the show.
	...

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