meta_pixel
Tapesearch Logo
Log in
The a16z Show

a16zPodcast: People Marketplaces Take On One of the Last Great E-Commerce Opportunities -- Groceries

The a16z Show

a16z

Culture, Innovation, Entrepreneurship, Software Eating The World, Disruption, Business, Technology, Science

4.21.2K Ratings

🗓️ 16 June 2014

⏱️ 13 minutes

🧾️ Download transcript

Summary

People Marketplaces are a lot like eBay -- connecting buyer and seller -- but for services, says a16z General Partner Jeff Jordan. These two-sided marketplaces are cropping up across the economy, from finding a ride to house cleaning and pet sitting...

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to the A16Z podcast. I'm Michael Copeland. And we're here today with general partner Jeff Jordan. Jeff, welcome.

0:07.3

Thank you, Michael. Good to be here. We're also joined today by Sam Gerstyn Zang, who's part of our investing team.

0:13.0

Thanks, Michael. Thanks, Michael. So, Jeff, you have written a fair bit and talked about what you define or call people marketplaces. Tell us what

0:22.5

those are and then let's get into kind of the marketplaces that you're seeing out there.

0:26.4

I mean, it's almost eBay meets services. So eBay, when I worked there, was economically

0:32.8

empowering literally hundreds of thousands or even a million people to earn part of all of their living

0:37.9

selling on eBay. With the advent of mobile phones, it's now possible for those same armies

0:44.0

of people to earn a living doing services. And that's what I refer to as a people marketplace.

0:49.8

Their service marketplaces build up around independent contractors.

0:53.9

So give us an example of some

0:56.1

of those marketplaces operating out there in the world today. You know, the Lyft is a great

1:00.9

example of a marketplace, Homejoy, Instacart, any place that, you know, people are performing a service

1:09.1

that can be done, can be, can be rented essentially

1:12.6

with labor. So in Lyft's case, it's my car, in Homejoy's case. Cleaning service, right? Home

1:18.5

cleaning. Why or what enables these kind of marketplaces, you know, today as opposed to five years ago

1:25.5

or even three years ago? You know, the mobile phones, the smartphone in your pocket, which is a little computer,

1:31.0

is essentially the enabler here.

1:32.9

Before, if everything would have had to been done in an analog way or just, you know,

1:38.3

scheduling would be hard, geographic location is hard,istics are hard. The mobile phone and the processing

1:46.6

power and the GPS capability is a real enabler to empower a distributed workforce to be really

1:52.8

smart and really efficient. I mean, I get that in the case of Lyft, right? So it's transportation,

1:57.3

it's people and, you know, automobiles moving around. How does that work in the

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from a16z, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of a16z and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.