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The a16z Show

a16z Podcast: Automation, Jobs, & the Future of Work (and Income)

The a16z Show

a16z

Disruption, Culture, Technology, Software Eating The World, Innovation, Science, Entrepreneurship, Business

4.21.2K Ratings

🗓️ 23 May 2016

⏱️ 27 minutes

🧾️ Download transcript

Summary

There's no question automation is taking over more and more aspects of work and some jobs altogether. But we're now entering a "third era" of automation, one which went from taking over dangerous work to dull work and now decision-making work, too. ...

Transcript

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0:00.8

Hi, everyone. Welcome to the A6 and Z podcast. I'm Sonal, and I'm here today with two guests. We have Tom Davenport, who is a professor at Babson University and a research fellow at MIT, and Julia Kirby, who is an editor at Harvard University Press and a contributing editor to Harvard Business Review. But the reason we have them today on the podcast is because they have a book that's just coming out called Only Humans Need Apply. And the subtitle is Winners and Losers in

0:25.3

the Age of Smart Machines, which is a topic we talk a lot about as software eats the world. Welcome,

0:30.4

Tom and Julia. Thanks, son-all. I'm glad to be here. Nice to be here. The best place to just kick

0:34.4

off is you guys have this section in your book where you talk about this ode to the AI spring.

0:40.3

And I think that's a really important place to start because both listeners on this podcast and people who have been following the world of artificial intelligence for a long time, often talk about their scars from the contrasting AI winter before that.

0:52.6

Do you want to talk briefly about that?

0:53.9

As you suggest, we've

0:55.8

gone through various cycles in this space. And this is probably the most spring-like spring we've

1:02.8

ever had in the sense of interest in the technology, the number of firms that are adopting it.

1:08.6

One of the things that always fascinates me is that

1:10.9

even during winter, there were a lot of things kind of quietly happening. I mean, 10 years ago,

1:17.0

I wrote an article saying that automated decision making was really percolating its way

1:22.4

through lots of insurance companies and banks and so on for underwriting and credit issuance and so on. But now,

1:30.1

I think probably with big data and analytics, gave a lot of impetus to the topic and everything

1:36.5

is in full flower all over the place. Yeah. In one of my former colleagues, Brian Arthur,

1:41.7

I wrote this really compelling view called The Second Economy. And his idea is that there's, I'm actually only now putting it in the context

1:49.1

of the AI winter, but this entire time that we've been waiting for AI to have its moment,

1:54.6

it's this collection of things that have already become automated in our lives that are invisible

1:59.5

to us every day, like down to checking in at the bank teller to checking at the airport. I mean, there's so many

2:05.3

ways that automation has, to your point, percolated and permeated into our lives. I think the

2:10.8

question that's top of mind, though, for people is that no matter how we approach it as investors

2:15.6

or researchers or observers of the phenomena,

...

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