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Something You Should Know

A Better Way to Create New Ideas & How to Take Control Of Difficult Conversations

Something You Should Know

Mike Carruthers | OmniCastMedia

Education, Social Sciences, Self-improvement, Science, Health & Fitness

4.5 • 4.3K Ratings

🗓️ 15 June 2023

⏱️ 47 minutes

🧾️ Download transcript

Summary

When you think how much your smartphone costs to buy and maintain, it’s a smart idea to try to make it last as long as possible. This episode begins with some simple ways to extend the life of your phone and battery. https://www.popsci.com/diy/how-to-make-your-phone-last-longer/ Some of the very best and most successful ideas are the result of lateral thinking. Uber and Airbnb are two examples and there are many more that you will hear from my guest Paul Sloane. Paul is a recognized authority on innovation and creativity and author of several books including Lateral Thinking for Every Day: Extraordinary Solutions to Ordinary Problems (https://amzn.to/3Nl5ynz). If you could use a new way to solve problems and look for solutions, you need to hear what Paul has to say.  Do you ever avoid certain conversations because it is just not worth it? Or ever find yourself in a conversation that is going nowhere or disintegrates into an argument? It happens to all of us. However, there are ways to have those conversations and control them in a way that is actually productive and leaves people feeling heard. That is what Sam Horn is here to discuss. Sam is founder of Tongue Fu! Training Institute (https://www.tonguefu.com/) that promotes stronger communication in corporations, government agencies, schools, and nonprofits. She is also the author of the book Talking on Eggshells: Soft Skills for Hard Conversations (https://amzn.to/45SbYBT). There is a theory that says you should buy gasoline in the morning when the weather is cooler. That way you will get more for your money. Listen as we explore the theory and whether it is worth getting up early to fill your tank. https://drivinvibin.com/2022/03/17/morning-fuel/ PLEASE SUPPORT OUR SPONSORS! Keep American farming going by signing up at https://MoinkBox.com/SYSK  RIGHT NOW and listeners of this show get FREE filet mignon for a year! Now your ideas don’t have to wait. Dell Technologies and Intel are creating technology that loves ideas, expanding your business & evolving your passions. Find out how to bring your ideas to life at https://Dell.com/welcometonow ! Discover Credit Cards do something pretty awesome. At the end of your first year, they automatically double all the cash back you’ve earned! See terms and check it out for yourself at https://Discover.com/match Let’s find “us” again by putting our phones down for five.  Five days, five hours, even five minutes. Join U.S. Cellular in the Phones Down For Five challenge! Find out more at https://USCellular.com/findus If you own a small business, you know the value of time. Innovation Refunds does too! They've made it easy to apply for the employee retention credit or ERC by going to https://getrefunds.com to see if your business qualifies in less than 8 minutes! Innovation Refunds has helped small businesses collect over $3 billion in payroll tax refunds! Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Today on something you should know, simple ways that will make your smartphone battery

0:07.4

charge better and last longer.

0:10.2

Then a very effective way to solve problems and create new ideas.

0:15.0

It's called lateral thinking.

0:16.9

I would say that Uber and Airbnb are fantastic examples of lateral thinking.

0:21.4

You can't develop a taxi company into Uber.

0:24.4

It requires a completely different approach.

0:26.6

A, B and B, a hotel company that doesn't own a single hotel room.

0:30.1

How lateral is that?

0:31.5

Also, does it matter what time of day you fill up your gas tank and some great advice

0:36.7

for having those difficult conversations?

0:39.8

For instance, when people complain, don't explain.

0:43.8

Because we think if something goes wrong and we explain to the person why we didn't

0:47.6

return their call or why they didn't get their package or why their table isn't ready

0:51.7

yet, people will forgive us.

0:53.6

Actually, big and angry.

0:56.0

All this today on something you should know.

0:59.6

The bell is for me, not for you.

1:03.6

Although if you're a teacher like me, it is for you.

1:06.4

Because PGL school adventures is bringing an exciting new approach to learning outside

1:10.4

the classroom.

1:11.4

They've been powering breakthroughs for school children for over 65 years.

...

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