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The Journal.

A $175 Million 'Huge Mistake'

The Journal.

The Wall Street Journal

Business News, Daily News, News

4.25.8K Ratings

🗓️ 12 April 2023

⏱️ 18 minutes

🧾️ Download transcript

Summary

When JPMorgan Chase paid $175 million to acquire Frank— a college financial planning startup— it touted big plans to connect with the company’s millions of users. Then it all went wrong. WSJ’s Melissa Korn recounts the story of what went wrong. Further Reading: - Frank Founder Faces Criminal Fraud Charges Over JPMorgan Deal - Frank Founder Says JPMorgan Knew How Many Users Firm Had in $175 Million Deal - JPMorgan Bought College Financial-Aid Platform for $175 Million—and Now Says Most of Its Users Were Fake Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

At the beginning of the year, our colleague Melissa Corn got a tip about a student financial

0:11.2

aid startup called Frank.

0:13.5

A source of mine that I've known for many years flagged for me this lawsuit that had been

0:18.0

filed back in December by J.P. Morgan in federal court.

0:22.0

And it was filed against this person named Charlie Javice.

0:24.7

And I did not know who Charlie was at the time, but my source said, hey, you might want

0:28.5

to look at this.

0:29.9

What did you find when you started digging into it?

0:32.6

I cover higher ed.

0:33.6

I write a lot about college admissions financial aid.

0:37.4

I was not particularly familiar with this company, Frank.

0:42.2

And I assumed it was kind of a small player.

0:44.4

But once I saw the dollar amount for how much J.P. Morgan had paid for this company back

0:50.4

in 2021, it was $175 million.

0:54.2

This was clearly not a fly-by-night little operation here.

0:59.2

Melissa dug into the court documents and started looking into what happened between J.P. Morgan

1:05.5

and Charlie Javice's company, Frank.

1:08.6

And she says, what began as a deal to get J.P. Morgan access to younger customers, has

1:14.6

ended with multiple lawsuits, accusations of criminal fraud, and the J.P. Morgan CEO calling

1:22.0

the whole deal a huge mistake.

1:27.5

Welcome to the Journal, our show about money, business, and power.

1:32.0

I'm Kate Leimbaugh, it's Wednesday, April 12th.

...

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