998: A Crisis Management Expert’s Guide to Leading Well with Dr. Thom Mayer

How to Be Awesome at Your Job

How to be Awesome at Your Job

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4.6 • 1K Ratings

🗓️ 30 September 2024

⏱️ 37 minutes

🔗️ Recording | iTunes | RSS

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Summary

The “Master of Disaster” Dr. Thom Mayer shares his most valuable lessons learned from leading during times of major crises.

— YOU’LL LEARN —

1) The critical first step to leading well

2) The recipe for a great workplace culture

3) Why to suck down instead of up

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— ABOUT THOM —

Dr. Thom Mayer is the Medical Director for the NFL Players Association, Executive Vice President of Leadership for LogixHealth, Founder of BestPractices, Inc., Speaker for Executive Speakers Bureau, and Clinical Professor of Emergency Medicine at George Washington University and Senior Lecturing Fellow at Duke University.

He is one of the most widely sought speakers on leading in times of crisis, patient experience, hardwiring flow, trauma and emergency care, pediatric emergency care, EMS/disaster medicine, and sports medicine. In sports medicine, his work at the forefront of changing concussion diagnosis and management in the NFL has changed the way in which these athletes are diagnosed and treated. His work in each of these areas has resulted in changing the very fabric of patient care.

In 2022, Dr. Mayer helped lead a mobile team to Ukraine, caring for more than 350 internally displaced persons during the current war and training over 1,700 Ukrainian doctors, nurses, and paramedics. On September 11, 2001, Dr. Mayer served as the Command Physician at the Pentagon Rescue Operation and has served on three Defense Science Board Task Forces, advising the Secretary of Defense.

He has published over 100 peer-reviewed articles, over 200 book chapters, and has edited or written 25 textbooks. His newest book, Leadership Is Worthless…But Leading is Priceless will be released on May 7, 2024 through Berrett-Koehler.

He has won numerous awards, including the ACEP James D. Mills Outstanding Contribution to Emergency Medicine Award in 2018. He has also been named the ACEP Outstanding Speaker of The Year, ACEP’s “Over-the-Top” (three times), and ACHE James Hamilton Award (three books).

• Book: Leadership Is Worthless...But Leading Is Priceless: What I Learned from 9/11, the NFL, and Ukraine

• Book: Hardwiring Flow: Systems and Processes for Seamless Patient Care

• Email: [email protected]

— RESOURCES MENTIONED IN THE SHOW —

• Book: Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brene Brown

• Past episode: 707: Amy Edmondson on How to Build Thriving Teams with Psychological Safety

• Past episode: 832: How to Restore Yourself from Burnout with Dr. Christina Maslach

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Transcript

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0:14.8	The leader you're looking for is you. It's already there. It's not something in the future. We can educate people. I can make them smarter in whatever, cardiac resuscitation, trauma, sports medicine, and all
0:20.0	that. But if they don't have the passion, if they don't have the burning desire, they don't have the burning desire they don't have the willingness to work
0:25.4	across teams bill bellichette said famously talent sets the floor of a team character sets the floor of a team. The character sets the ceiling.
0:34.2	That's Dr. Tom Mayer.
0:41.2	He's one of the world's most widely sought speakers on
0:44.8	leading in times of crisis. He's been called the Master of Disaster as he's led
0:48.9	medical efforts in multiple high-profile crises. After 9-11, Dr. Mayer served as the command physician
0:55.4	at the Pentagon Rescue Operation,
0:57.0	and in 2022, he led a mobile trading team
0:59.5	that cared for the internally displaced people of Ukraine,
1:02.4	as well as trained over 1,700 doctors, nurses,
1:05.2	and paramedics during the war.
1:06.5	He's also got some beautiful insight on leadership
1:09.5	at his latest book, leadership is worthless
1:11.3	but leading is priceless. What I learned from 9-11 the
1:14.4	NFL and Ukraine so you'll learn one the critical step to leading well to the
1:18.7	recipe for a great workplace culture and three why to suck down instead of up. I'm Pete
1:23.7	McKitis this is how to be awesome at your job and now here's Tom.
1:28.0	Tom welcome. Well it's good to be here I'm honored to be among your guests I really enjoy the work you do. Oh thank you. Well we're honored to have you the so-called master of disaster
1:41.1	hopefully this interview is not a disaster and to that end I'd love it if you could kick us off with a riveting tail firsthand you're in the midst of a crisis high stakes life and death situation.
1:56.5	Take us into the scene what went down and what was a key learning that you picked up that's really
2:02.2	influenced some of your work in
	...

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