99% Success Rating | ReWire 1520

The Hardcore Closer Podcast

Ryan Stewman

Selling, Closingsales, Salestraining, Entrepreneurship, Business

4.8 • 1.5K Ratings

🗓️ 24 September 2024

⏱️ 4 minutes

🔗️ Recording | iTunes | RSS

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Summary

Ryan gets real about the impossibility of making everyone happy as both a human being and a business owner. He explains that if you aim for 100% satisfaction, you’re setting yourself up for failure and heartbreak. As your business or following grows, so does the chance that someone will be upset with you. Even with a near-perfect success rate, there will still be unhappy customers, and the same applies to your social media following—there will always be haters.

Ryan compares this to something as universally loved as ice cream—even ice cream can’t please everyone, whether it’s because someone’s lactose intolerant or simply prefers another flavor. The key is to do your best and realize that no one has a 100% satisfaction rate, no matter how hard they try. Bad reviews, complaints, and negative feedback are just part of the journey, and the bigger you get, the more likely you are to encounter them.

The lesson? Accept that you can’t make everyone happy and focus on making yourself happy.

Rise Above. 🇺🇸

Transcript

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0:00.0	Welcome to the rewire podcast. I'm your host Ryan Stouman and I'm here to rewire your mind for success.
0:07.4	You were put on this planet for success. You were created to succeed, but the force of average is after you every single day my
0:14.9	brothers and sisters and this podcast is the one thing that's designed to help you
0:19.5	fight the force of average and excel in every area of your life. We're glad that you're here.
0:24.8	It is impossible as a human being and as a business owner to make everybody
0:31.7	happy 100% of the time.
0:34.0	If that's the expectation you have for yourself or your business,
0:38.0	then you're setting yourself up to be disappointed,
0:42.0	heartbroken, and fail from the beginning.
0:45.7	And the bigger your business gets, the bigger chance you're going to get to fail and upset a customer.
0:54.5	The bigger your following gets on social media,
0:57.4	the bigger the chance gets that you're
0:59.4	going to have haters.
1:02.1	The more people that you employ the more people you're going to have to fire.
1:07.0	You see a guy like me I've had 83,000 people buy from me. If I have a 99.9% success rate. That's 830 people that are unhappy.
1:27.0	830, if I have a 99.9 success rating, that's 830 people that are going to be upset with me.
1:37.7	If I have a million followers on social media, which I don't believe that I do.
1:43.0	I've got somewhere around a half a million, but if I had half a million people following
1:46.9	me on social media and 1% of them don't like me, that's 5,000 people. You see, we think that we can make everybody
1:57.1	happy but even ice cream doesn't make everybody happy all the time because
2:00.5	there's motherfuckers that are lactose intolerant.
2:03.0	You can go give somebody a vanilla ice cream comb and they'll tell you I love chocolate.
	...

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