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Shameless Leadership

953: INCLUSIVE LEADERSHIP: The Empathy Tightrope: How Much is Too Much (or Too Little?)

Shameless Leadership

Sara Dean

Self-improvement, How To, Business, Management, Education

4.7800 Ratings

🗓️ 19 August 2025

⏱️ 25 minutes

🧾️ Download transcript

Summary

Empathy is one of the most critical leadership skills we can have—but like any strength, it can become a liability when it’s out of balance. In this episode, I’m diving into the dangers of both too much and too little empathy as a leader. Because here’s the truth: leaders without enough empathy lose trust, connection, and team cohesion… but leaders with too much empathy risk burnout, decision fatigue, and losing their leadership edge. We will dig into what happens when empathy turns into emotional over-functioning, when we’re not just feeling with our people, but we’re carrying their feelings as our own. This is especially common for leaders who are natural caretakers or people-pleasers, or who’ve been taught that being liked equals being effective. I’ll also break down how leaders with too little empathy often miss opportunities to connect, inspire, and build loyalty. Most importantly, I’ll walk you through practical ways to find your Goldilocks “just right” empathy zone. You’ll learn how to be compassionate without losing your boundaries, how to acknowledge people’s experiences without absorbing their emotions, and how to lead with both heart and backbone. This is the work of becoming a leader who is deeply human and deeply effective. If you’ve ever wondered whether you’re caring too much—or not enough—about the emotional side of leadership, this conversation will help you recalibrate so you can lead with clarity, confidence, and courage. Links Mentioned: Register for Sara’s October Influence & Ignite Retreat for Women Business Owners: saradean.com/retreat Hire me to speak: saradean.com/speaking Coach with me: https://saradean.com/executive-coaching-services Connect with me on LinkedIn: https://www.linkedin.com/in/saradeanspeaks Watch Shameless Leadership episodes on YouTube: https://www.youtube.com/@saradeanspeaks Interested in becoming a sponsor of the Shameless Mom Academy? Email our sales team at sales@adalystmedia.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

Welcome to shameless leadership. I'm your host, Sarah Dean. This show is for women, transgender people, non-binary folks, as well as allies, who are committed to advancing their leadership while also advancing the leadership of those around them. In each episode, we will offer practical tips, leadership strategies, and inspiring

0:21.9

stories to help you become a more confident, compassionate, and inclusive leader. The truth is,

0:27.5

you were born to lead. What might happen for you if you were to wholeheartedly embrace that

0:32.2

part of yourself? So let's start now together. Hello, shameless leaders. Today we're going to talk about the empathy tightrope.

0:51.3

And so the empathy tightrope is really the considerations that you make around

0:54.9

giving too much empathy or not enough empathy. And I'm talking about this today because I work

0:59.8

with leaders who often find themselves in one camp or the other. And so either they're so heart-centered

1:05.5

that sometimes it gets in their way and undermines leadership or that they're so head-centered that

1:11.8

they're not leading with enough empathy and then they get in their way because that undermines

1:16.4

their own leadership. So we're going to be talking about how to find that middle ground in terms

1:20.5

of being empathetic enough that we're not considered cold and disconnected, but not so

1:25.3

empathetic that we're always so heart driven and

1:27.9

emotion driven that we potentially lose some of our effectiveness or maybe feel emotionally

1:32.8

overwhelmed by situations. So we're going to be looking at kind of like, what's this like

1:36.3

a Goldilocks sweet spot? What's the just kind of just right zone for being empathetic and

1:41.7

demonstrating empathy in those professional environments and in your leadership.

1:46.5

Let's first talk about the power of empathy and why this is important.

1:50.5

And so it's important to understand that your ability to be empathetic is going to be critical in your role as a leader.

1:58.1

And when we talk about empathy, we're really talking about the ability to

2:02.0

understand and share the feelings of others. So this is being able to first acknowledge and

2:07.4

be self-aware of your own feelings. And then it's also about being able to read the feelings of

2:12.4

others. This doesn't mean mind reading, but being able to read and understand people's perspectives

...

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