943: Maria Ross: The 5 Pillars of Effective Empathetic Leadership

Shameless Leadership

Sara Dean

Education, Management, How To, Business, Self-improvement

4.7 • 800 Ratings

🗓️ 10 June 2025

⏱️ 46 minutes

🔗️ Recording | iTunes | RSS

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Summary

I met Maria Ross 12 years ago when we shared the stage at a women’s event. Her work is centered around human behavior and empathy in the workplace. What I love about talking to Maria is how she can dig into the nuts and bolts of concepts and theory while also making tricky concepts very approachable and applicable to everyone. If you want to cultivate more empathy or help others cultivate more empathy, Maria is your gal. Maria is a speaker, facilitator, author, strategist, and empathy advocate who believes cash flow, creativity, and compassion are not mutually exclusive. She’s spent decades helping forward-thinking leaders, teams, and brands connect and engage through empathy to accelerate growth. Maria has authored multiple books, including her newest, The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries, Her previous book, The Empathy Edge sparked a movement and she now hosts the top-rated The Empathy Edge podcast, speaking with leaders, changemakers, authors, and activists on how to achieve radical success through empathy. Listen in to hear Maria share: Navigating the empathy dilemma of balancing empathy with performance What empathy is and what it’s not Why empathy is now especially challenging in our multigenerational workplaces How you can uphold empathy when it feels like it’s being “canceled” The 5 Pillars of Effective Empathetic Leadership Links Mentioned: Book: theempathydilemma.com Connect with Maria: www.red-slice.com Maria’s Podcast, The Empathy Edge: www.TheEmpathyEdge.com Maria's new 2 day mastermind event for high-achieving leaders who want to balance empathy with performance: www.TheEmpathyEdge.com/event Maria’s LinkedIn Learning Course: Leading with Empathy Maria on LinkedIn: https://www.linkedin.com/in/mariajross/ Maria on Instagram: https://www.instagram.com/redslicemaria/ Maria on Facebook: https://www.facebook.com/redslice Maria on YouTube: https://www.youtube.com/@Redslice-MariaRoss Maria’s Tedx Talk: https://bit.ly/MariaRossTEDx Hire Sara to speak: saradean.com/speaking Coach with Sara: https://saradean.com/executive-coaching-services Connect with Sara on LinkedIn: https://www.linkedin.com/in/saradeanspeaks Interested in becoming a sponsor of the Shameless Mom Academy? Email our sales team at [email protected]. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	The five pound meal deal from McDonald's. Get a cheeseburger or mayo chicken, medium fries,
0:05.6	four McNuggets and a medium soft drink for guess what? That's right, five pounds. It's not called
0:12.0	the five pound meal deal for nothing. From 11 a.m. Not available on delivery. Carbinated
0:17.1	soft drink upgrade fees apply. Participating restaurants, subjects availability.
0:24.1	Welcome to Sh leadership. I'm your host, Sarah Dean. This show is for women, transgender people, non-binary folks, as well as allies, who are committed to advancing their leadership while also advancing the leadership of those around them. In each episode,
0:38.4	we will offer practical tips, leadership strategies, and inspiring stories to help you become a more
0:43.6	confident, compassionate, and inclusive leader. The truth is, you were born to lead. What might
0:49.6	happen for you if you were to wholeheartedly embrace that part of yourself. So let's start now together.
0:55.7	Hello, Shameless Leaders. I'm so happy to be here and I'm so excited to introduce you to my
0:59.8	friend, my speaking colleague, my activist colleague in so many ways, Maria Ross. So Maria's been on
1:06.8	the show before. She was one of my very first guests when I had the Shameless Mom Academy. Now she's
1:10.6	one of my very first guests is we're bringing guests onto shameless leadership.
1:13.5	And I just couldn't be more honored to be bringing her to you. She's brilliant. This conversation
1:17.9	is fun, uplifting, even in spite of like heavy content, because Maria is someone who is not
1:25.1	afraid to dig deep, not afraid to go right to the core and the heart of a matter,
1:29.2	and not afraid to find some solutions that can keep us action-oriented and energized as we
1:33.2	continue to move forward in hard seasons. So with that said, Maria Ross is a speaker, facilitator,
1:38.5	author, strategist, and empathy advocate who believes cash flow, creativity, and compassion
1:43.6	are not mutually exclusive. She spent
1:46.1	decades helping forward-thinking leaders, teams, and brands connect and engage through empathy
1:51.0	to accelerate growth. Maria has authored multiple books, including her newest book, The Empathy
1:56.3	Dilemma, How Successful Leaders Balance Performance, People, and Personal Boundaries. Her previous book, The Empathy Edge, sparked, people, and personal boundaries. Her previous
	...

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