9-1-1-operators. What is that one call that you can never forget? Many of these stories

will be sad and graphic. Viewer discretion is advised. Harley Motorcycle tipped over and the clutch

lever went into a four-year-old's eye. The parent was on the line asking what to do. Suddenly,

she said, they're going to lift the motorcycle. I emphatically told her to tell them to stop and wait for rescue and EMS.

Rescue ended up cutting off the clutch lever and transporting the kid to the hospital.

She ended up surgery.

That was 1982.

Just last year, I met the lead rescue officer and the girl herself now fully grown. They wanted to meet the 911 operator that saved her vision.

I'm a dispatcher for a cab company.

One day, I got a call from an old man who seemed as if his voice was trembling.

I'm naturally polite, as I asked for his drop-off address.

He said, the emergency room.

I casually said, feeling a little under the weather, eh?

And he responded, I tried to take my life. I vomited most of the pills up, and now I feel miserable.

Can you send a cab quick? Certainly, sir. Anything else I can do for you? I talked to him for 15 minutes

before the cab pulled up and the driver carried him out to his car.

He told me his life story and why he tried to end it.

I visited him in the hospital as soon as my shift was over.

He still calls for a cab every day to take him to a barbecue restaurant.

I had a call that started out pretty dumb, but was actually pretty serious.

911, where's your emergency?

1,2, 3, Main Street.

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