91. From Old School Systems to New School Cloud

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 2 March 2021

⏱️ 52 minutes

🔗️ Recording | iTunes | RSS

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Summary

Colin McCarthy A Google Workspace and SaaS admin and expert, Colin first saw the power of SaaS in 2005 when he used Writely (became Google Docs) and his own Google Apps domain in 2009. Since then he’s helped Essence grow from 1 office and 60 staff in 2010 to 20 global offices and over 1800 staff by embracing SaaS platforms. Originally from the London area, Colin is now based in NYC, where he manages a global IT support team. He appreciates sharing his knowledge and insight, evangelizing SaaSOps, learning from others, and engaging the community through.

Transcript

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0:00.0	All right, welcome everyone back to dissecting popular IT nerds.
0:13.9	Today, you know, finally, finally I tracked this guy down and get back on the phone with him, Colin McCarthy.
0:22.6	And the reason why this is near and dear to me, and I'm going to use, if you allow me, I'm going to use your LinkedIn banner as the cover of this podcast episode.
0:36.5	Because you have a very streamlined monitor, the most streamlined
0:40.2	I've ever seen, a state-of-the-art headset that looks identical to the one that I used at
0:46.4	Quest Wireless when I was working in their call center, which they're no longer a company.
0:51.3	And Joe Nacho, I think, was was his name obviously went to jail for anyone that
0:56.3	knows telecom history very very you know that's not the usual thing in telecom people going to
1:02.0	jail or you know anywho um let's just start off with this this great picture i mean first of all
1:09.6	you're kind of a big deal.
1:16.0	You know, give me an idea of, you know, why don't we just start up with, you know,
1:21.8	your VP of Global IT out of New York is that, what does that mean for you where you're at?
1:24.7	And then we'll talk about the picture. Then we'll talk about the picture.
1:34.5	Okay. So, yeah, thanks for, for having me on on. So yeah, I'm the VP for Global IT for Essence, an advertising agency,
1:42.9	part of Group M, part of WPP. And I guess my day job is providing the IT infrastructure for 2,000 employees, 20 plus offices globally around the world,
1:50.0	giving people laptops, office internet connections, when we used to have offices,
1:54.9	dealing with all of the internal infrastructure, meeting rooms, whatnot,
2:00.4	and managing all the tools that they use now that everybody, like the rest of us, is working remotely.
2:07.6	So we are on Google Workspace. We've been on Google Workspace since it was called Google Apps for Business.
2:14.6	Thankfully, Essence was on the Google domain before I joined back in 2010.
2:22.3	So that's sort of what I do, provide work with a team of 14 colleagues.
2:27.7	We provide them with all of our users with the tools and the hardware that they need to do the jobs to service the clients that we have.
	...

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