Welcome to the How to Be Awesome at Your Job Podcast.

The show where brilliant professionals share how to sharpen the universal skills required to flourish at work.

Enjoy more career fun, wins, meaning, and money.

With your host, Pete Makaitas.

Hello and thanks for joining us for episode 821 with Hesha Abrams.

Hesha has years of experience as a master attorney mediator.

So she has got a boatload of excellent strategies and tactics for navigating conflict.

Keep in calm diffusing tensions like a true pro.

So you'll learn one how to actually calm people down in an argument and it's not by saying calm down.

Two, the four pipe process to diffuse any situation.

And three, the magic phrases that help any conflict.

So if you want to check out the show notes or the transcript or the links to ads that we've referenced,

please drop on by awesome at your job.com slash ep821.

And if you're at awesome at your job.com, check out some of our goodies like the golden nugget email list,

though 10 days to winning at work, email course transcripts, all such goodies over awesome at your job.com.

Now here is Hesha's story.

Hesha Abrams is an internationally acclaimed master attorney mediator with a unique talent to manage big egos

and strong personalities and a keynability to create synergy amongst the most diverse personality types,

driving them toward agreement, specialized in crafting innovative solutions for complex or difficult matters.

Hesha has resolved thousands of cases in every conceivable area during her career,

including over the secret recipe for Pepsi.

She coaches executives in politically difficult situations to prevent conflict and speed resolution.

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