#820: From eTail: Stitch Fix's Noah Zamansky on bringing back the fun of shopping and integrating agentic AI into retail

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9 • 113 Ratings

🗓️ 2 March 2026

⏱️ 23 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Consumers aren’t lacking for choice. Instead, they’re usually drowning in a sea of options, and it’s up to brands to find ways to go beyond simply removing friction and bring back the joy in shopping.
Adding AI, and agentic AI into the mix can unlock new opportunities, but also brings with it new challenges. We’re going to talk a little about all of it.
We are recording here at eTail Palm Springs, and hearing from leading brands and the platforms and companies they rely on to innovate in retail. To help me discuss these topics, I’d like to welcome back to the show Noah Zamansky, VP Product, Tech, & Design, Client Experience at Stitch Fix

About Noah Zamansky

Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences.

Noah Zamansky on LinkedIn: https://www.linkedin.com/in/nzamansky/

Resources

Stitch Fix: https://www.stitchfix.com

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Transcript

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0:00.0	The Agile Brand
0:02.4	Welcome to Season 8 of the Agile Brand podcast.
0:10.1	This season we're going all in on expert mode
0:12.7	MARTEC, AI, and customer experience, talking with the people
0:16.5	and platforms behind the brands you know and love.
0:19.4	I'm Greg Kilstrom, your host, and I help
0:21.7	Fortune 1000 companies make sense of Martec, AI, and marketing ops. Hit subscribe or follow to make
0:28.2	sure you always get the latest episodes and leave us a rating so others can find us as well. And make
0:33.1	sure you check out our sponsor, Tech Systems, an industry leader in full-stack technology services,
0:38.5	talent services, and real-world application. For more information, go to teK-systems.com. Now let's dive in.
0:49.9	Consumers aren't lacking for choice. Instead, they're usually drowning in a sea of options,
0:54.4	and it's up to brands to find ways to go beyond simply removing friction and bring back to joy in
0:59.6	shopping. Adding AI and agentic AI into the mix can unlock new opportunities, but also brings with
1:05.8	it new challenges. We're going to talk a little about all of it. So we're recording here at Etel Palm Springs, and to help me discuss these topics, I'd like to welcome back to the show, Noah Zamanski, VP client experience at Stitch Fix. Noah, welcome back. Greg, it's great to be back and great to be here in Palm Springs. Yeah, I think this is episode three, maybe four you've been on, so a returning champion here. It's always great always great to chat. It really is. It's episode three. It's great to chat, Greg. Exciting to be here and share what's happening at Stitchfix. Yeah, yeah. And for those that didn't catch one of your previous episodes, do you mind giving a little background on yourself in your role at Stitchfif? Yeah. So, yeah, like you said, I'm the VP of client experience.
1:46.2	And for those who don't know Stitchfix, we're the leading online styling experience and service
1:50.9	that helps clients discover styles that they love and makes them feel and look their best.
1:56.7	And yeah, I am, I work with an amazing team of engineers, data scientists, product managers, and
2:03.3	designers who are redefining the future of personal style, styling, and, you know, really coming
2:10.2	at it from an angle of data-driven innovation and human-centric design.
2:14.4	Yeah, great, great.
2:15.9	Yeah, so let's dive in here and talk about a few things,
2:19.5	but I want to start with just one of the things that I teed up in the intro, which is just, you know,
	...

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