80. Leaked Recorded Call With Felix Gorovodsky Hating on MSPs

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Philip Howard

News, Management, Tech News, Technology, Business

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🗓️ 5 January 2021

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

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Summary

Felix Gorovodsky Technically sophisticated IT Professional with IT Sales, IT Strategy and Application Development skills experience in working in Asia, Europe and America’s. I currently have a decade-plus of experience in delivering and planning excellent service along the lines of Digital Transformation and Application Adaptation. Alongside an extensive amount of knowledge in the areas of IT Operation, and Cloud Services. I’m a skilled team leader able to manage multiple tasks effectively to ensure on-target completion of all deliverables, including finding an innovative solution to complex problems while staying within regulations. A passion of mine that is present on my social media presence and social circles is that I enjoy teaching, mentoring individuals, but also have an entrepreneurial mindset. I enjoy working with everyone no matter what level of skill sets and helping them learn about the impact of Technologies to business and day to day life.

Transcript

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0:00.0	Yeah, so what were you saying?
0:11.5	One thing IT directors need to get straight is going with an MSP, make, save you money,
0:17.5	but it's going to cause you freaking headaches.
0:20.4	Why? Because when you go with the MSP,
0:23.1	Joe Schmo's MSP, or light network MSP, or whatever MSP, you're getting, they're cheap. They're the cheaper
0:31.0	guys, the cheaper option. You're not getting true 24-7 support. You're not really getting
0:35.4	the real technical support. Why? That individual that's
0:39.4	going to be your contact isn't going to be on you 24-7. His ethos, his personal liability will not
0:45.8	be on you. It's going to be on the MSP. So he's not going to care if it's 2 a.m. in the morning
0:49.8	and you're getting an emergency request. He doesn't care because he's getting double billed, because he's going to bill you at an emergency rate. Now, if it's an internal employee,
0:57.6	he's going to care because he believes in the company, he has stake in the company as an employee,
1:02.2	as a stakeholder in a financial aspect. So he knows that I'm going to play devil's advocate.
1:07.3	I got to play devil's advocate because they're going to say you're a single point of failure.
1:12.1	They're going to say you're the guy that can get can go rogue. You're the guy that can take all the
1:15.6	passwords and run away. Well, that's why when you build your internal team, you have to manage it
1:20.4	correctly. It all comes down to management leadership from the IT director. And I think from a mid-market
1:25.7	space, I think using an MSP in the mid-market space, though.
1:29.1	Phil, Phil, Phil.
1:30.1	Yes, I get that.
1:31.1	But aspect comes down to your C-suite within the organization.
1:34.0	When they hire the director, they're doing the right vetting.
1:37.6	They're not just hiring from experience or talking to his references,
	...

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