78. When You Get a Bad Review
The Product Boss with Jacqueline Snyder
Jacqueline Snyder
4.8 • 961 Ratings
🗓️ 21 March 2019
⏱️ 39 minutes
🧾️ Download transcript
Summary
Ep. 78: What do you do when you get a bad review? How do you *not* take it personally? This episode was recorded within a day of getting our very first bad review on The Product Boss podcast - when it feels the most personal. We talk about how we handle reviews in business and in life and how, as a business owner, its inevitable that you receive bad reviews and how you can handle those reviews with the good reviews. Should it actually impact you and your business - or should it not?
Links mentioned:
Wick + Bear Candles Instagram
Door Jamm Instagram
Product Powerhouse Summit- Get expertise from 26 speakers specifically for product businesses in this awesome virtual summit, including Jacqueline and Minna. It's FREE to sign up now.
Light is the New Black by Rebecca Campbell
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Sign up for the waiting list for The Product Boss Mastermind.
We'd love to connect with you on Instagram! Follow us @theproductboss
Get into The Product Boss Facebook Group and connect with other product-based entrepreneurs. See you in there!
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Minna's company Lil' Labels
Jacqueline's company Designer Consulting Co-Op
Transcript
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| 0:00.0 | Welcome to the Product Boss Podcast, where we help product-based businesses grow their |
| 0:09.2 | sales and improve their strategies. |
| 0:11.8 | Hey everyone, I want to introduce you to my co-host and Viz Bestie, |
| 0:18.0 | Mina Kula CITA, an Amazon guru that has built a multi-six-figure product-based business. |
| 0:24.0 | In introducing the other half of the product boss, |
| 0:27.0 | Jacqueline Snyder, she has helped launch and grow |
| 0:30.2 | over 500 fashion apparel and accessory brands even one of her own. |
| 0:36.0 | And together we share our inventory of secret weapons that will help you dig deep and do the work it takes. |
| 0:44.0 | Are you ready? Let's build together. |
| 0:47.0 | Hey everyone and welcome to another episode of the product boss podcast. I'm your |
| 0:55.1 | host Jacqueline Snyder with my ultra-focused co-host Mina Kula Zetup. Hey Mina! |
| 1:01.6 | Hey, Mina! Hey Jacqueline. And I said ultra-focused because we recently |
| 1:06.3 | received a not-so-nice review that said we weren't really focused in our... |
| 1:10.8 | I'm not going to lie that review was not nice and I did not like it. So if you're |
| 1:18.8 | listening thank you for prompting this we are currently talking about with our product losses that we work with and on |
| 1:33.2 | Instagram and on Facebook and because you all receive not so nice reviews sometimes |
| 1:38.8 | right and what do you do with that what do you do with that information and so we |
| 1:42.1 | really wanted to actually dig in this episode |
| 1:45.0 | in terms of how to handle reviews |
| 1:47.0 | and then what to do. |
| 1:48.0 | When do you shift parts of your business |
| 1:50.0 | because of a review and when do you sort of brush it off |
... |
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