772: How to Measure Your Meeting’s Success, with Rebecca Hinds

Coaching for Leaders

Dave Stachowiak

Management, Careers, Business

4.8 • 1.6K Ratings

🗓️ 2 March 2026

⏱️ 39 minutes

🔗️ Recording | iTunes | RSS

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Summary

Rebecca Hinds: Your Best Meeting Ever

Rebecca Hinds is a leading expert on organizational behavior and the future of work. She founded and led the Work Innovation Lab at Asana and the Work AI Institute at Glean, where she partners with leading experts to help organizations transform their work with AI. She is the author of Your Best Meeting Ever: 7 Principles for Designing Meetings That Get Things Done (Amazon, Bookshop)*.

Considering the amount of time we all spend in meetings, it’s odd that most organizations do so little to measure meeting results. If that’s sounding familiar, this conversation between Rebecca and me will show you exactly how to get started.

Key Points

Metrics that only measure the costs of meetings (dollars and time) can be useful, but rarely capture the full picture.
Use Return on Time Invested (ROTI) anonymously to survey attendees to determine if a meeting was a good use of time. Also ask, “What would it take for you to improve your rating by one point?”
Survey sparingly to avoid survey fatigue. Bringing in a survey 10% of the time is a benchmark to start from.
If the amount of time in meetings vastly exceeds 10 hours a week, there’s likely an opportunity to scale back or redefine the work before or after meetings to use time better.
Equal speaking time in meetings is a key indicator of team performance. Be transparent with employees about any technology you use to capture data.
Punctuality and attendance rate are indicators of how valued meetings are for people.

Resources Mentioned

Your Best Meeting Ever: 7 Principles for Designing Meetings That Get Things Done by Rebecca Hinds (Amazon, Bookshop)*

Interview Notes

Download my interview notes in PDF format (free membership required).

How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358)
Moving Towards Meetings of Significance, with Seth Godin (episode 632)
How to Lead Engaging Meetings, with Jess Britt (episode 721)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Transcript

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0:00.0	Considering the amount of time we all spend in meetings, it's odd that most organizations do so little on measuring meeting results.
0:08.7	If that's sounding familiar, this episode will show you exactly how to get started.
0:13.8	This is Coaching for Leaders, Episode 772.
0:18.2	Produced by Innovate Learning.
0:22.7	Maximizing Human Potential.
0:29.5	Greetings to you from Orange County, California.
0:33.8	This is Coaching for Leaders, and I'm your host, Dave Stahofiak.
0:35.2	Leaders aren't born.
0:36.3	They're made.
0:39.4	And this weekly show helps leaders thrive at key inflection points. Something that is on the mind of almost all of us is meetings. And whether it's a
0:46.1	meeting we're leading or a meeting we're attending, we all love to hate meetings, don't we? And we also,
0:51.9	many of us are charged with leading meetings that are going to be successful for the team and for the organization.
0:59.6	And one way we can think about that more proactively is how do we actually measure their success?
1:04.8	We think a lot about effectiveness of meetings, but we don't necessarily take the next step in order to measure it well.
1:10.6	Today I'm so glad to welcome an expert who's going to help us think about some of the key
1:14.7	metrics we can think about where we can begin and actually begin to put it into practice right away.
1:20.8	I'm so pleased to introduce Rebecca Hines.
1:22.9	She's a leading expert on organizational behavior and the future of work.
1:27.2	She founded and led the Work Innovation Lab at Asana and the future of work. She founded and led the work
1:28.7	innovation lab at Asana and the Work AI Institute at Glein, where she partners with leading
1:34.0	experts to help organizations transform their work with AI. She is the author of the book,
1:40.3	Your Best Meeting Ever, Seven Principles for Designing Meetings That Get Things Done.
	...

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