753: How to Stop Avoiding and Start Resolving Conflict with Ralph Kilmann

How to Be Awesome at Your Job

How to be Awesome at Your Job

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4.5 • 1.1K Ratings

🗓️ 24 March 2022

⏱️ 48 minutes

🔗️ Recording | iTunes | RSS

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Summary

Ralph Kilmann, co-creator of the Thomas-Kilmann Conflict Mode Instrument, reveals the surprising source of all conflict—and shares his best practices for expertly resolving them.

— YOU’LL LEARN —

1) The surprising root of almost all conflict

2) Why collaboration isn’t your best and only option

3) Two strategies to overcome the stress and discomfort of conflict

Subscribe or visit AwesomeAtYourJob.com/ep753 for clickable versions of the links below.

— ABOUT RALPH —

Ralph H. Kilmann, Ph.D., is CEO and Senior Consultant at Kilmann Diagnostics (KD) in Newport Coast, California. In this position, he has created as well as produced all of KD's online courses and assessment tools on conflict management, change management, and more. Ralph's online products are used by such high-profile organizations as Amazon, Bank of America, Harvard University, NASA, and more.

Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, General Electric, and the Office of the President of the United States.

Ralph has published more than twenty books and one hundred articles and the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap(R) Survey, and the Kilmann Organizational Conflict Instrument (KOCI).

• Book: Creating a Quantum Organization: The Whys and Hows of Implementing Eight Tracks for Long-Term Success

• Book: Quantum Organizations

• Website: KilmannDiagnostics.com

• Tool: Thomas Kilmann Conflict Mode Instrument

— RESOURCES MENTIONED IN THE SHOW —

• App: Breathwrk

• Technique: 4-7-8 Breath

• Technique: Box Breathing

• Book: Radical Forgiveness: A Revolutionary Five-Stage Process to Heal Relationships, Let Go of Anger and Blame, and Find Peace in Any Situation by Colin Tipping

— THANK YOU SPONSORS! —

• Storyworth. Get to know your loved ones better at StoryWorth.com/awesome.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0	Welcome to the How to Be Awesome at Your Job Podcast.
0:04.0	The show where brilliant professionals share how to sharpen the universal skills required to flourish at work.
0:10.0	Enjoy more career fun, wins, meaning, and money.
0:14.0	With your host, Pete LeCaites.
0:20.0	Hello and thanks for joining us here for episode 753 with Ralph Kilman.
0:26.0	If you've heard of the TKI, he is the K in TKI.
0:30.0	So we are going to talk about conflict, how to deal with it, what's behind it, what are our options, and what may be optimal to de-stress it and more.
0:40.0	So you'll learn one, the surprising root of almost all conflict.
0:42.0	Two, why collaboration isn't your best and only option.
0:46.0	And three, two strategies to overcome the stress and discomfort in conflict.
0:50.0	So if you want to check out the show notes or the transcript or the links to items that we referenced, please pay us a visit at.
0:55.0	Awesome at your job.com slash EP 753.
0:59.0	We've got a lot of goodies for you, such as emails, summaries, full text, transcripts, a bunch of goodies.
1:05.0	And awesome at your job.com.
1:07.0	Now here's Ralph's story.
1:08.0	Ralph H. Kilman PhD is CEO and Senior Consultant at Kilman Diagnostics in Newport Coast, California.
1:14.0	In this position, he has created as well as produced all of Katie's online courses and assessment tools on conflict management, change management, and more.
1:22.0	Ralph's online products are used by high profile organizations, such as Amazon Bank of America, Harvard, NASA, and a whole lot more.
1:30.0	Ralph is internationally recognized as an authority on systems change.
1:34.0	He's consulted for numerous corporations through the US and Europe, including AT&T, General Electric, the Office of the President of the United States, and many more.
1:42.0	Ralph has published more than 20 books and 100 articles, and is the co-author of more than 10 assessment tools, including
1:49.0	the Thompson Kilman Conflict Mode Instrument, the Kilman Saxon Culture Gap Survey, and the Kilman Organizational Conflict Instrument.
	...

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