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Tech Policy Podcast

#73: On Amazon's Design, Gov't Knows Best

Tech Policy Podcast

TechFreedom

Technology

4.845 Ratings

🗓️ 3 May 2016

⏱️ 26 minutes

🧾️ Download transcript

Summary

You may have seen this story in the news: a child runs up thousands of dollars worth of purchases on her parent’s Apple, Google, or Amazon app store account. In pretty much every case, the companies have been happy to refund the purchases when asked, as parents were clearly unaware of what their children were buying. Nonetheless, the FTC has taken enforcement action against all three companies. While Google and Apple settled, Amazon fought back. Late last month, a federal district court granted the FTC’s motion for summary judgment against Amazon over charges for unauthorized in-app purchases. Evan and Berin discuss the case and its implications. Should the government be involved in product design and user experience? For more, see Geoff Manne’s post in Truth on the Market.

Transcript

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0:00.0

Welcome to the Tech Policy Podcast. I'm Evan Sportsdriver, your host. On today's show,

0:13.1

when it comes to product design and the decisions that Google and Apple and Amazon make about how their app store works, does the government know best or should companies

0:21.8

be trusted to protect consumers? We've all seen this story in the news. A child runs up thousands

0:27.9

of dollars worth of in-app purchases on games like Candy Crush or other games, and the parents

0:34.2

clearly didn't want this to happen. And even though in pretty much every case, the companies have been willing to refund those purchases, the government has still

0:41.2

taken action against these companies for making it too easy for children to buy things in apps.

0:48.6

So joining me to discuss this is Manchild himself and President of Tech Freedom, Baron Soka.

0:53.4

Baron, thank you for joining us.

0:54.8

Thank you for treating me like a small child.

0:57.7

If you could do more of that on a daily basis to manage my calendar and other things,

1:01.2

I would be very grateful.

1:02.2

I think it's called Human Resources.

1:04.9

And also here is Gus Hurwitz, a professor at Nebraska Law and visiting fellow at the American Enterprise Institute.

1:12.6

You can check out his work at TechPolicyDaily.com.

1:15.8

He happened to be here for some other reason, but because he is so brilliant and knows so much about so many things,

1:21.4

we decided to have him join the show in kind of an impromptu manner.

1:25.1

So, Gus, thank you for joining us.

1:26.6

Tech freedoms, gravity is strong, and I just got sucked in. But he'sromptu manner. So Gus, thank you for joining us. Tech Freedom's, gravity is

1:27.9

strong, and I just got sucked in. But he's not wearing his Pac-Man suit, unfortunately, which I was

1:34.1

hoping that he would wear today. We might include that in the show notes. Now, talking about that suit

1:39.5

is an unfair practice, Baron. But it's not deceptive. He actually have a pacman suit yeah if i if i end up

1:45.8

working here for another year and people ask me why i'm doing this to myself i might say it's because

...

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