713: How to Grow From Feedback, with Jennifer Garvey Berger

Coaching for Leaders

Dave Stachowiak

Education, Business, Management, Self-improvement, Careers

4.8 • 1.6K Ratings

🗓️ 16 December 2024

⏱️ 36 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Jennifer Garvey Berger: Changing on the Job
Jennifer Garvey Berger is cofounder and CEO of Cultivating Leadership, a consultancy that serves executives and teams in the private, non-profit, and government sectors. Her clients include Google, Microsoft, Novartis, Wikipedia, and Oxfam International. She is the author of four leadership books, including now in it’s second edition, Changing on the Job: How Leaders Become Courageous, Wise, and Steady in an Anxious World*.

We often think about feedback as something we give to someone else. What if, in addition to that, feedback is an opportunity for both parties to learn and grow. In this conversation, Jennifer and I explore how this can open a door to some of the best leadership work we do.
Key Points

If we view feedback as only giving our truth to someone else, we’ve missed a huge opportunity for growth.
Start by separating what happened from the interpretation of what happened. Asking
Get curious about your own response: what made you react so strongly?
Talk it out. You have to welcome someone else into your thinking if you’re going to really learn.
Invite in how the other person sees the situation. Consider saying, “I’m really interested in what this looked like from your perspective.”
The process of unwinding what you hear is the good work of leadership and some the best work you can do.
Build a solution together.

Resources Mentioned

Changing on the Job: How Leaders Become Courageous, Wise, and Steady in an Anxious World* by Jennifer Garvey Berger

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

Essentials of Adult Development, with Mindy Danna (episode 273)
How to Give Feedback, with Russ Laraway (episode 583)
How to Lead Better Through Complexity, with Jennifer Garvey Berger (episode 613)

Production Credit
Coaching for Leaders is edited by Andrew Kroeger. Production support is provided by Sierra Priest.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Transcript

Click on a timestamp to play from that location

0:00.0	We often think about feedback as something we give to someone else.
0:04.6	What if, in addition to that, feedback is an opportunity for both parties to learn and grow.
0:11.7	In this episode, how this can open the door to some of the best leadership work we do.
0:18.1	This is Coaching for Leaders, Episode 713.
0:22.5	Produced by Innovate Learning, maximizing human potential.
0:30.9	Greetings to you from Orange County, California. This is Coaching for Leaders, and I'm your host,
0:37.0	Dave Stahoviac. Leaders aren't born.
0:40.8	They're made. And this weekly show helps you discover leadership wisdom through insightful
0:45.9	conversations. A conversation that we are often having in a leadership context is a conversation
0:54.0	about feedback. How do we do a better job
0:57.1	of learning from feedback, giving feedback, receiving feedback, and thinking about feedback in a
1:03.0	different way than sometimes we've been taught to do. I'm so glad today to welcome a guest who's done
1:08.9	such tremendous work on this. It's going to help us to think about
1:11.7	how we can do better at being able to grow from feedback. I'm so pleased to welcome back to the show
1:19.1	Jennifer Garvey Berger. She is a co-founder and CEO of cultivating leadership, a consultancy that
1:25.7	serves executives and teams in the private,
1:28.8	nonprofit, and government sectors. Her clients include Google, Microsoft, Novartis,
1:33.6	Wikipedia, and Oxfam International. She is the author of four leadership books, including
1:38.6	now in its second edition, Changing on the Job, How Leaders Become Cour, wise, and steady in an anxious world.
1:46.6	Jennifer, so glad to have you back.
1:49.1	Thank you so much for having me back. I loved our first conversation so much. I wanted more.
1:53.0	As I was thinking about this book that you've just revised in its second edition,
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Dave Stachowiak, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Dave Stachowiak and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.