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The Economics of Everyday Things

71. Mannequins

The Economics of Everyday Things

Freakonomics Network

Business

4.81.2K Ratings

🗓️ 18 November 2024

⏱️ 20 minutes

🧾️ Download transcript

Summary

Mannequins may be made out of plastic or fiberglass, but for retailers they’re pure gold. Zachary Crockett strikes a pose.

Transcript

Click on a timestamp to play from that location

0:00.0

Stroll through any mall or shopping center in America,

0:09.0

and you'll find yourself surrounded by an army of plastic salespeople.

0:15.0

Unlike their human counterparts, they don't peddle, buy one, get one free free deals or offer sprits of cologne.

0:22.0

Their only job is to stand silently in the middle of a store,

0:26.3

adorned in the retailer's finest threads.

0:29.6

And as it turns out, that's a pretty effective sales strategy.

0:34.2

I know I've done my job well if people say to me, I was in that store and I didn't notice the mannequins, but you know what?

0:42.9

Their clothes looked so good. I ended up spending like way too much money on four different outfits.

0:48.1

Stacey Bourne is the vice president of sales, marketing, and creative at Fusion Specialties, the largest manufacturer of mannequins in the

0:56.7

world. If you can think of some of the top athletic brands, the top big box brands, in an

1:03.9

average American mall, we've probably done 80% of those stores at one time or another. We're not

1:10.6

selling them mannequins. We're selling them

1:13.5

a vehicle on which to display their product. The reality of retail is this. Lots of consumers

1:20.8

shop directly off the mannequins in the display windows. And the reasons for that make sense,

1:27.2

right?

1:29.5

If it's styled well, then people just go,

1:30.6

ooh, I want to look like that.

1:33.1

I'm just going to look for everything that's on that mannequin.

1:36.3

While commerce is increasingly shifting online, the majority of fashion sales still happen at physical stores.

1:41.2

And for retailers, mannequins are a central but often overlooked part of the bottom line.

1:51.5

If you're looking at what retailers are putting on mannequins, you can see anywhere from a 10 to 40%

1:57.6

up sale on that particular item that they're selling.

...

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