649 - Tradeoffs—988 Turns 1: Progress and Pain Points in National Crisis Line's First Year
Public Health On Call
The Johns Hopkins Bloomberg School of Public Health
4.6 • 644 Ratings
🗓️ 14 August 2023
⏱️ 27 minutes
🧾️ Download transcript
Summary
Last summer, Lifeline transitioned away from a 10-digit national suicide prevention number to the three-digit 988 line in hopes of making it easier for people experiencing a mental health crisis to call and text. One year after its launch, guest host Dan Gorenstein of the Tradeoffs podcast talks about the crisis line's successes and where it's fallen short.
Transcript
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| 0:00.0 | Welcome to Public Health On Call, a podcast from the Johns Hopkins Bloomberg School of Public Health, |
| 0:05.9 | where we bring evidence, experience, and perspective to make sense of today's leading health challenges. |
| 0:16.3 | If you have questions or ideas for us, please send an email to Public Health Question at jh.edu. |
| 0:23.8 | That's Public Health Question at jh.edu for future podcast episodes. |
| 0:32.1 | Hi, I'm Grace Fernandez, assistant producer of public health on call. |
| 0:36.7 | Today, we're hanging the mic to our friends at tradeoffs to talk about 988, the country's |
| 0:41.9 | mental health crisis line. |
| 0:43.7 | In July, 988 turned one. |
| 0:46.3 | So how did the three-digit phone number actually perform in terms of changing crisis services |
| 0:51.0 | in America? |
| 0:52.3 | Guesteaden, a longtime health reporter and host of the podcast tradeoffs, talks about |
| 0:58.2 | what's working, what's not, and what's next for 988. |
| 1:02.0 | Let's listen. |
| 1:04.1 | A quick warning. |
| 1:05.4 | Today's show mentions suicide. |
| 1:07.6 | If you or someone you know is in crisis, please call text or chat with the suicide and |
| 1:13.4 | crisis lifeline at 988 or contact the crisis text line by texting talk to 741-741. |
| 1:25.3 | There are a lot of words to describe the first year of America's new mental health crisis line, |
| 1:31.3 | 988. |
| 1:32.3 | Revolutionary. |
| 1:33.2 | Complicated. |
| 1:34.1 | Transformative. |
... |
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