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Freakonomics Radio

63. The Dilbert Index?

Freakonomics Radio

Freakonomics Radio + Stitcher

Documentary, Society & Culture

4.632K Ratings

🗓️ 22 February 2012

⏱️ 5 minutes

🧾️ Download transcript

Summary

Measuring workplace morale -- and how to game the sick-day system.

Transcript

Click on a timestamp to play from that location

0:00.0

From APM, American Public Media, and WNYC.

0:07.0

This is Freakonomics Radio on Marketplace.

0:11.0

Here's the host of Marketplace, High Rizdoff.

0:16.0

Time now for a little bit of Freakonomics Radio that moment in the broadcast every couple of weeks

0:20.0

where we talk to Steven Dubner, the co-author of the books and the blog of the same name.

0:24.0

It is the hidden side of everything.

0:27.0

You're good to talk to you again.

0:30.0

Great to talk to you, Kai.

0:31.0

I got a question for you.

0:33.0

Are you pretty happy with your job?

0:36.0

Am I pretty happy?

0:38.0

Most days?

0:39.0

Tell me that's what about your co-workers?

0:42.0

How's their employee morale?

0:45.0

It depends on how heavy the beatings are.

0:48.0

Workplace morale is something, especially in an economy like this,

0:51.0

something that's really worth thinking about.

0:54.0

Low morale, bad for the bottom line, good morale is kind of a tie that lifts all boats.

1:00.0

Now here's Michael Johnson, who studies organizational behavior at the University of Washington.

1:05.0

A lot of the current research on employee morale and managing people in general in organizations

1:11.0

suggests that this may be the only remaining competitive advantage that organizations have.

1:18.0

Organizations that do this well, they tend to do really well financially too.

...

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