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Coaching for Leaders

604: How Remote Teams Build Belonging, with Gustavo Razzetti

Coaching for Leaders

Dave Stachowiak

Education, Business, Management, Self-improvement, Careers

4.81.6K Ratings

🗓️ 14 November 2022

⏱️ 37 minutes

🧾️ Download transcript

Summary

Gustavo Razzetti: Remote Not Distant Gustavo Razzetti is the CEO and founder of Fearless Culture, a culture design consultancy that helps teams do the best work of their lives. For more than 20 years, he has helped leaders from Fortune 500s, startups, nonprofits, and everything in between. He is also the creator of the Culture Design Canvas, a framework used by thousands of teams and organizations across the world to map, assess, and design their culture. In addition to his consulting work, Gustavo regularly speaks with leaders and teams about culture change, teamwork, and hybrid workplaces. He is the author of four books on culture change. His most recent book is Remote Not Distant: Design a Company Culture That Will Help You Thrive in a Hybrid Workplace*. In this conversation, Gustavo and I explore the critical nature of trust for building belonging on hybrid and remote teams. We examine the principles of psychological safety and how this matters just as much in digital collaboration. Perhaps most importantly, we look at several tactics to open up trust that will help us pave the ways towards team belonging. Key Points Hybrid work environments have the potential to be the best of both words, but in some places it is now worse. Trust is between individuals. Psychological safety is about how safe we feel with a team. It’s helpful to think of building psychological safety like climbing a ladder. Ironically, the higher you go on the ladder, the safer you feel taking risks. Welcoming questions such as “What's your superpower?” and “What's your kryptonite?” can be useful starting points for building trust. Metaphors are often a powerful way to entire into more complex, emotional discussion without feeling unsafe. Resources Mentioned Remote Not Distant: Design a Company Culture That Will Help You Thrive in a Hybrid Workplace* by Gustavo Razzetti Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Create Team Guidelines, with Susan Gerke (episode 192) How to Build Psychological Safety, with Amy Edmondson (episode 404) How to Engage Remote Teams, with Tsedal Neeley (episode 537) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Transcript

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0:00.0

Most of us have some experience building trust with teams in person.

0:04.6

Today, leaders are increasingly called upon to build belonging across hyperd and remote teams.

0:11.4

If that's you too, this episode will help with a few places to start.

0:16.0

This is Coaching for Leaders Episode 604.

0:20.0

Produced by Innovate Learning, Maximizing Human Potential.

0:27.0

Greetings to you from Orange County, California.

0:31.0

This is Coaching for Leaders, and I'm your host, Dave Stahofiak.

0:36.0

Leaders are born, they're made.

0:39.0

And this weekly show helps you discover leadership wisdom through insightful conversations.

0:45.0

Of course, so many leaders today are leading in environments that are not just co-located,

0:51.0

but are leading in remote and hybrid environments.

0:55.0

Almost all of us are inside our organizations, finding ourselves in places where we're now needing to lead and create teams and culture in a way that is different than many of us were used to in our careers as we started and now of course continue.

1:13.0

I'm so glad today to be able to introduce someone to you that will help us to do a better job at having remote teams.

1:20.0

Find belonging. I'm so pleased to welcome Gustavo Rezepti to the show.

1:25.0

He is the CEO and founder of Fearless Culture, a culture design consultancy that helps teams do the best work of their lives.

1:33.0

For more than 20 years, he's helped leaders from Fortune 500s, startups, nonprofits, and everything in between.

1:39.0

He is also the creator of the culture design canvas, a framework used by thousands of teams and organizations across the world to map, assess, and design their culture.

1:50.0

In addition to his consulting work, Gustavo regularly speaks with leaders and teams about culture change, teamwork, and hybrid workplaces.

1:58.0

He is the author of four books on culture change. His most recent book is Remote Not Distance, design a company culture that will help you thrive in a hybrid workplace.

2:09.0

Gustavo, what a pleasure to have you on the show.

2:12.0

Hi Dave, and everyone. So happy to be here. We're excited about the conversation today. Thank you for hosting me.

2:18.0

I am really looking forward to this conversation as well because of course culture is a topic that we can never say enough about.

...

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