599: Richard Winters, M.D. - Leadership Lessons From Mayo Clinic ("You're The Leader, Now What?")

The Learning Leader Show With Ryan Hawk

Ryan Hawk

Careers, Management, Business

4.8 • 1.3K Ratings

🗓️ 8 September 2024

⏱️ 55 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Read our book, The Score That Matters https://amzn.to/3XxHi7p

Full show notes at www.LearningLeader.com

Sustaining Excellence
- Good get at getting stuff done
- Make a change from an expert to a learning machine
Apply to be in my Learning Leader Circle
Leadership is:
- Teaching – sharing with others what they need to know, how to do something
- Mentoring - Help them see the world from our eyes
- Coaching - Help them see the world through their eyes. To do that, we must be good listeners, ask questions, and challenge them
Follow what’s interesting to you… To figure out your passion, you have to do stuff. That’s the only way to fully learn what you’re good at and what you want to do. Have to be willing to try, fail, keep going, and figure out where you excel and what you’re curious about. That’s how you find your passion and do it for a living.
They set up leadership dyads and triads at the Mayo Clinic. Group up a doctor, a nurse, and an administrator to help make decisions. This way you gain the perspective from different angles, people, and experiences.
You have to context-shift radically, from an ER to a boardroom to a coaching session. Not everybody can wear all those hats, and yet Rick does it really well (with grace and humility).
What’s the difference between a coach and a mentor?
- When you mentor: You share your experience & subject-matter expertise. You help a colleague see the world & its potential—through your eyes.
- When you coach: You help your colleague make sense of their world—from their perspective.
Effective leaders:
- seek diverse perspectives
- recognize the bias of individual opinion
- make decisions methodically
Ineffective leaders:
- make reflexive decisions
- amplify the thoughts of a few
- see alternate perspectives as obstacles
Hiring -- What are the must-haves for a leadership role?
- Knowledge
- Fit with the team
- Collaborate
- Align with the values
How to run 1:1s
- Consent to an agenda
- Ask useful questions
- LISTEN
Career and Life Advice:
- Ask Who, How, What, Why
- Seek multiple perspectives
Atul Gawande's Checklist Manifesto is useful.

Transcript

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0:00.0	There are times that leaders just need to decide, but when those leaders flex those, I'm going to decide muscles without considering other perspectives,
0:09.5	the autonomy of their economy
0:13.0	ability to adapt is going to be hurt moving forward.
0:15.0	Leadership lessons from Mayo Clinic,
0:17.0	Dr Richard Winters.
0:19.0	As a doctor, you're constantly in a position
0:22.0	to be making life and death decisions.
0:25.0	We can be on autopilot so much almost like robotic.
0:27.5	How do we step out of these blind spots and make just better decisions?
0:31.5	My passion is to be a doctor.
0:34.0	Where is that passion coming from?
0:36.0	This idea of context shifting radically.
0:39.7	You're in the ER, you also could hang in the boardroom with senior execs, and then you could go to a
0:46.0	coaching session.
0:47.0	As leaders, we wear various hats.
0:49.4	One of the hats we wear is that of a teacher. Welcome to the Learning Leaders Show presented by Insight Global.
1:01.0	I am your host, Ryan Hawk.
1:04.0	Thank you so much for being here.
1:05.0	Text Hawk to 66866 to become part of Mindful Monday.
1:10.0	You, along with tens of thousands of other learning leaders from all over the world, will receive a carefully curated email for me each Monday morning to help you start your week off, right?
1:20.0	You'll also receive details about how our book, The Score That Matters,
1:24.0	will help you become a more effective leader.
	...

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