59. How to Stop Shadow IT from Ruining Your Life
You've Been Heard
Philip Howard
0.0 • 0 Ratings
🗓️ 21 February 2020
⏱️ 29 minutes
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| 0:00.0 | All right, welcome everyone back to dissecting popular IT nerds today. |
| 0:13.1 | We have James Ordnance on the phone, senior. |
| 0:17.3 | And when I say senior, I mean, that's kind of a big deal. Senior information technology |
| 0:21.2 | manager at Hydrite. Welcome to the show, James. And before you get into, you know, |
| 0:28.6 | what was your first computer if you ever even had a computer? I was going through some old |
| 0:33.9 | IT memes today and one came up was 33%. Don't ask me how they come up with one third, |
| 0:41.6 | but 33% of IT managers are viewed as order takers, meaning you just take orders. And I don't know how I feel |
| 0:53.2 | about that because I'm here to start the revolution of IT or continue |
| 0:57.2 | the revolution as we see it of IT as a business force multiplier and a essential piece to the business. |
| 1:04.9 | So I'm just going to let you speak to that for a second. Are you an order taker? |
| 1:09.7 | Yeah, great, great question and thanks for |
| 1:11.6 | having me. The short answer is I think that's what we've been for a long time and we're |
| 1:16.4 | trying to grow out of it, right? So we had previously worked for Caterpillar, big yellow machines |
| 1:23.3 | and big holes in the ground type of thing. And we spent a lot of time at Caterpillar trying to come around to the idea that, yes, |
| 1:32.6 | we're not just order takers. |
| 1:33.6 | This is not a McDonald's. |
| 1:34.5 | You don't come to the window and tell us what you want and we deliver it. |
| 1:37.5 | And really trying to be a consultant and a consultative approach with the business to come and say, |
| 1:43.4 | what's the best solution, |
| 1:44.7 | not what's the solution you're requesting. |
| 1:47.1 | And that's not to say that the business doesn't come up with some really good solutions. |
| 1:50.5 | They definitely do. |
... |
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