#59 Dexcom CEO discusses their recent phone support issues and much more
Juicebox Podcast: Type 1 Diabetes
Scott Benner
4.7 • 1.6K Ratings
🗓️ 29 April 2016
⏱️ 51 minutes
🧾️ Download transcript
Summary
Dexcom CEO Kevin Sayer is back on the podcast to talk about recent phone support woes and how he plans on fixing them. Plus, adhesive issues, Android support, the speaker recall and more, more... more!
Show Notes
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Disclaimer - Nothing you hear on the Juicebox Podcast or read on Arden's Day is intended as medical advice. You should always consult a physician before making changes to your health plan.
Transcript
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| 0:00.0 | Two brief things before we start. |
| 0:02.0 | Episodes like this bring in a lot of new listeners, |
| 0:05.0 | so please subscribe wherever you're listening iTunes |
| 0:08.0 | or in your podcast app for more great episodes like this. |
| 0:11.0 | Hit subscribe, subscribe, subscribe, and Android users. Not only you're going to find |
| 0:15.2 | out about when your Android app's coming for the G5, but the Juice Box Podcast is now available |
| 0:19.9 | on the Google Play Store. So subscribe there too. All right, let's get to it. to episode is with the CEO of DexCom, Kevin Sayer. |
| 0:36.2 | Kevin is coming on to address directly the customer service issues that his |
| 0:41.2 | company has been experiencing recently. |
| 0:43.4 | We also talk about some other topics surrounding DexCon that I think you'll quite enjoy. |
| 0:48.2 | This episode was not planned ahead of time, so I just recorded it and I'm putting it out now. It's timely information. I don't want to sit on it until |
| 0:57.0 | There's time in the schedule to put it out. You know next Tuesday already have an episode set up that you know can't be moved so I'm just |
| 1:05.8 | gonna stick this one here at the end of the week it's like a little bonus for |
| 1:08.4 | your weekend plus double bonus for you there's no ads but you could always go to |
| 1:12.1 | Amazon and check out my book if you're feeling like you |
| 1:14.4 | know you want to say thank you. Of course I'm talking about life is short |
| 1:17.9 | laundries eternal confessions of a stay at home debt. Big thank you to Kevin and |
| 1:22.1 | to Dexcom for coming out. |
| 1:23.7 | I think you're going to agree. |
| 1:25.2 | Not a lot of companies will say things like, hey, we messed up and here's how we're going |
| 1:28.0 | to fix it so publicly. |
| 1:30.0 | So I appreciate it and I bet you do too. |
... |
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