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Grumpy Old Geeks

58: A Podcast of Biblical Proportions

Grumpy Old Geeks

Jason DeFillippo & Brian Schulmeister with Dave Bittner

News, Security, Web, Internet, Tech News, Tech, Comedy, Scams, Entertainment, Music, Lifestyle, Social, Code, Business, Society & Culture, Technology, Engineering

4.86.1K Ratings

🗓️ 16 May 2014

⏱️ 89 minutes

🧾️ Download transcript

Summary

The ice caps are melting, Jason is stocking up on knives, Brian is becoming a coffee snob, neither of the guys want to talk about the Apple Beats non-story, and *GASP* it's hard to get a writing job in Los Angeles. Show notes: http://grumpyoldgeeks.com/58 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0

I think I talked about Squarespace and how I was done and left and then came back and

0:12.4

then left again.

0:13.4

Yeah.

0:14.4

I'm basically waiting for you to tell me you've gone back to them.

0:16.9

No, no, no.

0:17.9

This was an interesting thing that happened to me last week.

0:20.0

I got an exit interview from them in the emails as it were.

0:25.0

I'm thinking, okay, they're like, it's a one question exit interview.

0:28.6

What could we do better or what did we do wrong?

0:31.0

So I filled it out.

0:33.4

That was a mistake.

0:35.4

It always is because apparently by telling them that I no longer wanted to be their customer,

0:40.2

they thought they thought it was okay to then put me into their support system, open

0:44.0

up a support ticket and then put me in front of one of their retention experts who then

0:50.8

sends me emails saying, here, check out these videos because apparently we're not doing

0:54.8

anything wrong.

0:55.9

You are.

0:58.4

So that's wrong on like every count known to man.

1:01.2

So that's that's no different.

1:03.2

I mean, at least you actually did something that made them want to get back in touch with

1:07.8

you.

1:08.8

Like I've just any time I do a service call with anyone, say a cable company or an internet

...

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