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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#573: The Relationship Between Marketing and Communications with Nikki Festa O'Brien, Greenough Communications

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9113 Ratings

🗓️ 9 September 2024

⏱️ 24 minutes

🧾️ Download transcript

Summary

Welcome to today’s episode where we're going to talk about advanced strategies in branding and communications with Nikki Festa O'Brien, CEO of Greenough Communications. We’re going to explore how brands can articulate their stories more effectively, manage financial communications, and about the critical relationship between marketing and communications. Nikki Festa CEO, Greenough Agency With more than 20 years of agency and in-house experience, I am a seasoned brand marketing and communications professional who specializes in the Technology, Healthcare/Life Science, and Energy/Climate Tech sectors. I have successfully led integrated campaigns for clients ranging from startups to public companies, helping them achieve their business goals and elevate their brand reputation. As CEO of Greenough Communications, I oversee the strategic direction, operations, and growth of the firm. I work with a talented team of experts who deliver creative and impactful strategies for our clients. I am also passionate about teaching and mentoring the next generation and have shared my insights and best practices at several universities and industry events. I am also honored to be recognized as one of the Top Women in PR by PR News. RESOURCES Greenough Agency website: https://www.greenoughagency.com/ Register for the Medallia CX Day webinar: Building Loyalty: How Top Brands Create Forever Customers with CX - https://bit.ly/3M7dkQM Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

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0:00.0

The Agile Brand.

0:02.0

Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders.

0:18.0

We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused and

0:25.0

sustainable. This is what makes an agile brand. I'm your host, Greg Kielstrom,

0:29.5

advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker.

0:36.2

The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology

0:41.4

services, talent services, and real world application.

0:45.0

For more information go to T.E.K systems.com.

0:49.0

Now let's get on to the show.

0:57.4

Welcome to today's episode where we're going to talk about advanced strategies and branding and communications with Nicki Festa O'Brien, CEO of Greenough

1:01.4

Communications.

1:02.8

We're going to explore how brands can articulate

1:05.0

their stories more effectively,

1:06.4

manage financial communications,

1:08.2

and about the critical relationship

1:09.8

between marketing and communications.

1:12.2

Nicky, welcome to the show. Thanks so much, Greg. marketing and

1:14.0

thanks so much Greg

1:15.6

yeah looking forward to talk about this with you why don't we get started with you giving a little background on yourself and your role at Greeno communications

1:23.0

at Greeno we. At Greeno, we work with Fortune 500 companies disruptive startups across the technology, health care, and climate transition.

1:31.0

My role as CEO is to really focus on the milestone moments for these clients,

1:36.0

whether that be messaging and positioning, crisis, financial coms, internal employee

...

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