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The How of Business - How to start, run, grow and exit a small business.

549: Human Resources with Claudia St. John

The How of Business - How to start, run, grow and exit a small business.

Henry Lopez, Levante Business Group

Entrepreneurship, Business

4.7522 Ratings

🗓️ 6 January 2025

⏱️ 49 minutes

🧾️ Download transcript

Summary

Small Business Human Resources management with Claudia St. John.

Show Notes Page: https://www.thehowofbusiness.com/549-claudia-st-john-human-resources/

Are you struggling with hiring, retaining top talent, or building a positive workplace culture?

On this episode Henry Lopez is joined by HR expert Claudia St. John, founder and CEO of The Workplace Advisors.

Claudia shares insights and tips on Small Business Human Resource management, including:
The secrets to attracting and retaining the right employees in a tight labor market.
How flexibility and growth opportunities are reshaping employee expectations.
The critical role of training managers in essential leadership skills like empathy, feedback, and conflict resolution.

She also offers practical advice for small business owners on HR compliance, recruiting, and creating a thriving workplace culture. Whether you're managing a team or preparing to scale your business, this episode is packed with actionable insights! 

This episode is hosted by Henry Lopez. The How of Business podcast focuses on helping you start, run and grow your small business. The How of Business is a top-rated podcast for small business owners and entrepreneurs. Find the best podcast, small business coaching, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com

Transcript

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0:00.0

Welcome to the how of business with your host, Henry Lopez, the podcast that helps you start, run, and grow your small business.

0:13.4

And now here is your host.

0:15.9

Welcome to this episode of the how of business.

0:17.9

This is Henry Lopez.

0:19.1

And my guest today is Claudia St. John. Claudia, welcome to the show. Thank you so much. Happy to be here. Absolutely. Claudia and I have known each other for some time, and we'll chat about that in a moment. But she's with me today to share her tips and insights on human resources, the management of human resources, everything that has to do with it, compliance,

0:38.8

so forth for small business owners. That's what she does. That's what her company does. She's an

0:43.5

expert in this field. And so that's what we're going to dive into today. You can find the

0:48.4

how-of-business resources, including the show-nose page for this episode. And you're going to want

0:52.4

that because we're going to have a special offer on her services. But find that at the show knows page, as well as all the information

0:59.8

on my coaching programs at the howab business.com. I also invite you to please consider supporting

1:06.2

this podcast on Patreon, and I invite you to subscribe wherever you might be listening so you don't

1:11.7

miss any new episodes. Let me tell you a little bit about Claudia and then we'll get into the

1:15.3

conversation. Claudia St. John is the founder and CEO of the Workplace Advisors. The Workplace

1:21.9

Advisors is a leading HR consulting and training firm specializing and equipping businesses, including small businesses,

1:30.1

with the consulting support and the people skills they need to grow.

1:34.5

Claudia and her team at the workplace advisors and power organizations with evidence-backed

1:39.3

insights so they can navigate the evolving landscape of talent acquisition, engagement, and retention with

1:47.1

confidence and foresight. Claudia is a frequent keynote speaker and regular media contributor on the

1:51.9

topic of HR, and she wrote a great book. The book is titled Transform Teams, Tips for Improving

1:58.6

Collaboration, and Building Trust. It's a book for leaders that addresses

2:02.8

why fundamental breakdowns happen within organizations and what they can do to correct them.

2:09.1

Claudia lives in, is it Casanovia? Cassanovia? How do you pronounce that? Just outside of

...

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