5 • 2.7K Ratings
🗓️ 12 April 2024
⏱️ 30 minutes
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0:00.0 | The Agile Brand. |
0:02.0 | Welcome to season six of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders. |
0:18.0 | We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused and |
0:25.0 | sustainable. This is what makes an agile brand. I'm your host, Greg Kielstrom, |
0:29.5 | advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker. |
0:36.2 | The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology |
0:41.4 | services, talent services, and real world application. |
0:45.0 | For more information go to teek systems.com. |
0:49.0 | Before we get started, I wanted to let you know that my latest book, |
0:52.8 | Priority is Action, Seven Principles for Better Strategies, Decisions, |
0:56.4 | and Outcomes is now available. |
0:58.4 | In it, I give ideas and insights for leaders and teams that need to make meaningful progress on their priorities. |
1:04.0 | After all, our priorities are what we do, not what we say we'd like to do. |
1:08.0 | You can find priorities action on Amazon or learn more on my website, Greg Kilstrom.com. Now let's get on to the show. |
1:17.9 | Today we're going to talk about optimizing the patient experience by looking at ways to |
1:22.0 | optimize the operational efficiency and in this case the operating room |
1:26.5 | efficiency at hospitals by using machine learning tools. We're also going to talk about several other |
1:31.6 | use cases for AI and |
1:33.3 | ML in health care and you know we most of the time we spend on the show talking |
1:38.0 | about marketing customer experience or maybe in the health care space patient |
1:42.4 | experience topics and today we're going to focus a little bit more as I said on that |
1:46.7 | the operational efficiency part and you know I think you're going to see this relationship |
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