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Discover Your Talent–Do What You Love

499: Understanding the Customer Experience

Discover Your Talent–Do What You Love

Don Hutcheson

Entrepreneur, Turningpoints, Self-improvement, Careers, Business, Career, Education, Inspirational, Inspiring, Entrepreneurs

5618 Ratings

🗓️ 3 May 2017

⏱️ 21 minutes

🧾️ Download transcript

Summary

Matt Ruedlinger wanted to be his own boss from the day he started trading baseball cards in his make-believe, backyard store. But it was the 10 years working in sales for someone else that first taught him how to succeed by walking in his customers’ shoes. He is now a serial entrepreneur: the founder and CEO of the marketing firm, Triple R Marketing; president of Jones Caramels; and founder and a founding partner and president of the app, FanVius, which allows fans to order food and merchandise from their seats at sports and event venues.

Transcript

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0:00.0

Hello, world.

0:11.7

Welcome to discover your talent to do what you love, number 499.

0:17.1

I'm creator and host, Don Hutchison.

0:19.4

Every day, I interview someone from around the world who has discovered his talents to do work he loves to create a life of success, satisfaction, and freedom.

0:29.4

We created this podcast to provide you with the insight, strategies, and tools to propel your career to the next level.

0:39.1

Matt wanted to be his own boss from the day he started trading baseball cards in his make-believe backyard store, but it was the 10

0:45.0

years working in sales for someone else that first taught him how to succeed by walking in his

0:50.2

customer's shoes. I'm delighted to bring you our featured guest, Matt Roodlinger.

0:55.7

Welcome, Matt.

0:56.5

Thanks for having me.

0:57.7

Matt, are you using your talents doing work that you love?

1:00.9

Absolutely.

1:01.8

I love what I do every day.

1:03.2

All right, well, we want to hear the whole story.

1:05.5

Matt Roodlinger is a serial entrepreneur.

1:07.9

He's the founder and CEO of the marketing firm, Triple R Marketing,

1:12.4

president of a caramel making company, Jones Caramels, and is the founding partner and president

1:17.7

of the app FanVius, which allows fans to order food and merchandise from their seats.

1:23.6

He has over 20 years of experience in marketing and has been described as highly creative with an unparalleled understanding of customer experience.

1:32.2

Well, Matt, that's a summary of your career.

1:34.1

Tell our listeners around the world what you're engaged in now that has you excited and motivated, if you would.

1:39.8

Well, outside of eating carmels, definitely the marketing side, we're coming up with a new program called The Launch Seminar, and we're in the midst

...

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