meta_pixel
Tapesearch Logo
Log in
The Agile Brand with Greg Kihlstrom

#488: Learning from our data with Matt Swalley, Omneky

The Agile Brand with Greg Kihlstrom

The Agile Brand

Business, Marketing

52.7K Ratings

🗓️ 23 February 2024

⏱️ 24 minutes

🧾️ Download transcript

Summary

Today we’re going to talk about the value of learning from data to improve the customer experience.

To help me discuss this topic, I’d like to welcome Matt Swalley, Co-Founder and Chief Business Officer at Omneky.

Resources

Omneky website: https://www.omneky.com/

Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com

Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/

For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com

Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com

The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow

The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

Click on a timestamp to play from that location

0:00.0

All the big names are here.

0:02.0

Oh, who is that?

0:03.2

I think she was in the movie about that really big shark.

0:06.0

No, not her, the florist.

0:08.0

She's automating invoices on the go so she can spend more time on that flower wall. Quickbooks to save you up to eight hours a week

0:15.0

so you could bring your vision to life.

0:17.0

That's how you business differently.

0:19.0

Into it QuickBooks.

0:21.0

The agile brand. The Agile Brand. The Agile Brand.

0:24.0

Welcome to season six of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders.

0:38.0

We focus on the people, processes, data, and platforms that make brands successful, scalable, customer focused, and sustainable.

0:46.0

This is what makes an agile brand.

0:48.0

I'm your host, Greg Kielstrom, advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and

0:55.7

speaker.

0:56.7

The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology

1:01.5

services, talent services, and real world application.

1:05.0

For more information go to T.E.K systems.com.

1:09.0

Before we get started, I wanted to let you know that my latest book,

1:12.9

Priority is Action, Seven Principles for Better Strategies, Decisions, and

1:16.6

Outcomes is now available.

1:18.5

In it, I give ideas and insights for leaders and teams that need to make meaningful

1:22.2

progress on their priorities.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from The Agile Brand, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of The Agile Brand and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.