You're listening to the Heart and Hustle podcast. We are your hosts, Evie McLeod and Lindsay Roman.

Today is a powerful episode all about creating a client-first, compassion-based client experience.

And oh my gosh, it is so incredible. I want to clarify, we are talking to a hair and makeup artist, a bridal stylist, specifically, all of our service providers.

Listen to this episode.

Yes.

You just need to hear this.

And then especially if you are in the hair and makeup artist industry, obviously, listen to it.

But yes.

We had an incredible time chatting with a wonderful Noel.

Noel is a St. Louis-based bridal hairstylist and the co-owner of the artist

edits in St. Louis.

Known for her calming presence and timeless styling, Noel specializes in creating

effortlessly elegant looks that make brides feel

like the most confident version of themselves. With years of industry experience and a heart for

connection, she brings both professionalism and warmth to every wedding day. So today, we dived in with

Noel all about, like Evie said, creating a compassion-led client experience, especially

in an industry where a lot of us service providers are artists in our own right. And we really

touched on the conversation of how much should you be an artist and kind of communicate like this is the art that I do and this is

what I I'm the expert at this and then how much of that should be customizing your art to the

actual client and especially we talked about the wedding industry a lot because the fact of the matter is wedding industry vendors, like we are dealing with, you know, somebody's once in a lifetime moment and their day.

And so often, like, yes, we are artists, but it's also how can you still be an artist and do excellence in your job and be

known for that thing, but also be client led and be compassionate to what their needs are,

...