4.8 • 2K Ratings
🗓️ 3 November 2025
⏱️ 36 minutes
🧾️ Download transcript
If you're offering your services to everyone, chances are nobody's listening. Most businesses, especially coaches and consultants, waste valuable resources trying to speak to a crowd instead of their community. The result is confused messaging, unqualified leads, and no growth. If your marketing feels scattered or your offer is getting lost in the noise, it might be time to stop casting a wide net and start speaking directly to the people who truly need what you provide. What would happen if you focused your message so clearly that your ideal customer knew you were talking to them?
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| 0:00.0 | You don't have to complicate your marketing. |
| 0:02.0 | You don't have to look at every single new trend, |
| 0:04.0 | every shiny object that comes out. |
| 0:06.0 | You can find those little things that are in the industry |
| 0:09.0 | that you can push back on, that is poor messaging |
| 0:12.0 | that will help disrupt the industry and help you stand out |
| 0:15.0 | because you're saying something different than what everybody has to say. |
| 0:18.0 | If you focus on clarity, you focus on not confusing your customers and making it absolutely simple, you will win. You're listening to |
| 0:26.3 | the story brand podcast based on Donald Miller's bestselling book, Building a Storybrand. |
| 0:31.8 | The story brand framework is made up of seven key elements, all of them anchored in one powerful idea. |
| 0:38.7 | Your customer is the hero and you are their guide. |
| 0:42.3 | Each week on the podcast, you'll get exactly what you need to craft clear messaging that |
| 0:46.6 | connects with more customers and grows your business. |
| 0:49.7 | Now let's dive in with your hosts, Donald Miller and Kyle Reed. |
| 0:57.7 | Today, let's dive in with your hosts, Donald Miller and Kyle Reed. Today we're talking with Josh Taylor, long-time friend and CMO of Opspot, a story brand certified |
| 1:04.0 | marketing agency that decided to stop serving everyone. I'm very curious about this, |
| 1:08.7 | and started serving only one industry better than anybody |
| 1:12.3 | else. Their story is a powerful example of what happens when you niche down, go deep, and |
| 1:17.7 | focus your message. This episode is going to be especially powerful for those of you in the |
| 1:21.6 | coaching and consulting industry because Josh became a coach and started a multi-million dollar coaching organization relatively |
| 1:30.2 | quickly. How long ago did you pivot into coaching? So we started the agency. Well, we pivoted |
| 1:37.7 | into our niche five years ago. All right. And what were you doing before you were coaching? |
... |
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