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The ONE Thing

434. Become a Supercommunicator with Charles Duhigg

The ONE Thing

NOVA Media

Entrepreneurship, Business, Careers

4.61.1K Ratings

🗓️ 8 January 2024

⏱️ 61 minutes

🧾️ Download transcript

Summary

Today, we have the privilege of hosting Charles Duhigg, a Pulitzer Prize-winning journalist renowned for his bestselling books, "The Power of Habit" and "Smarter, Faster, Better." A graduate of Yale University and Harvard Business School, Charles is not just an acclaimed author but also a respected writer for The New Yorker Magazine and a frequent contributor to various esteemed platforms like CNBC, NPR, and PBS's NewsHour.

In this episode, we dive deep into Charles's newest book, "Supercommunicators." It's a thrilling exploration of the art of communication, packed with insights that Charles has gained throughout his illustrious career. We also delved into practical strategies for enhancing communication skills. Charles shared invaluable tips on initiating conversations, navigating through them with purpose, and even gracefully ending them—skills crucial in both personal and professional settings.

The entire conversation is an enriching journey through the nuances of communication, filled with simple yet profound principles that are essential yet often overlooked. Whether you're a seasoned communicator or just starting to hone your skills, this episode is packed with actionable insights that can transform the way you interact with the world.

So, if you're eager to learn how to become a 'Supercommunicator,' join us in this enlightening conversation with Charles Duhigg. It's time to discover the art of communication like never before.

To learn more, and for the complete show notes, visit: the1thing.com/pods.

We talk about:

  • The different types of conversations and how to be sure everyone is having the same one
  • The power of asking deep questions
  • Mastering the art of emotional reciprocity
  • Having the kinds of conversations that come naturally as kids

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Produced by NOVA Media

Transcript

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0:00.0

Charles Doohig is a Pulitzer Prize winning journalist and the author of the Power of Habit,

0:11.6

which has spent over three years on the bestseller list,

0:14.8

and has been translated into 40 languages, also the author of Smarter, faster, better,

0:19.9

also a bestseller. Charles writes for the New Yorker magazine and is a graduate of Yale University

0:25.8

and the Harvard Business School. He's been a frequent contributor to see NBC, The American Life,

0:31.2

NPR, the Colbert Report, PBS's News Hour, and Frontline, and we shared

0:36.6

this on the podcast, but also for one terrifying day in 1999, a bike messenger in San

0:42.2

Francisco. Jay, what an incredible communicator.

0:46.0

I mean, aptly, because today we were talking about his newest book, Super-communicators.

0:51.7

And I'm so excited for everyone to listen to this conversation.

0:54.6

It was really magical.

0:55.8

I just got to say like he was embodying throughout all the things he would eventually

1:01.5

teach us and I can only imagine how when you write a book about being a great communicator

1:06.3

How you get in your head in the middle of conversations, but if he was you couldn't tell. He felt wholly present.

1:13.4

And he just dropped bombs, right?

1:15.5

And like all the writer downers, like, okay,

1:18.3

how is gossip good?

1:19.9

And he proved that gossip wasn't just good for like humans it's actually good for

1:24.3

organizations a framework for knowing what conversation you're in as like lots of

1:30.4

meaningful stuff but also super practical takeaways on how to be a better communicator.

1:35.6

So practical and this the such simple principles that inherently feel right and yet we don't really get taught. I mean none of us are ever taught

1:44.2

to be great communicators unless we go and seek out that information yet it's

...

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