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The Game Changing Attorney Podcast with Michael Mogill

433. Everything You Need To Know to Overhaul Your Firm’s Culture with Cy Wakeman [Encore Edition]

The Game Changing Attorney Podcast with Michael Mogill

Michael Mogill

Marketing, Entrepreneurship, Business, Management

5.0539 Ratings

🗓️ 3 February 2026

⏱️ 43 minutes

🧾️ Download transcript

Summary

Drama isn't just annoying. It's measurable, costly, and completely avoidable. In this encore episode of The Game Changing Attorney Podcast, Michael Mogill sits down with Cy Wakeman, leadership expert, author of No Ego, and founder of Reality-Based Leadership, to unpack the staggering cost of emotional waste in the workplace. From venting and scorekeeping to resisting change and holding organizations hostage, drama silently destroys productivity and engagement. This conversation challenges the conventional wisdom around employee happiness and exposes the hard truths about accountability, leadership myths, and what it really takes to build a high-performing culture. Here's what you'll learn: Why the average employee spends over two hours a day stuck in drama, and what that really costs your firm How to stop managing emotional waste and start building a culture rooted in accountability and results Why popular leadership advice is often based on flawed research, and what the evidence actually says about engagement and performance Stop managing the drama and start building the culture you actually want. ---- Show Notes: 02:56 – Cy Wakeman discusses her mythbusting approach to leadership and why she brings evidence-based research back into HR instead of relying on pop psychology. 05:15 – Understanding the invisible tax that drains productivity and engagement from every team without most leaders realizing it. 06:12 – The cost of workplace drama and why it's affecting far more of your organization than you think. 14:25 – Why the strategies designed to boost engagement often backfire and create the opposite of what leaders intended. 16:09 – The accountability paradox that makes it impossible to satisfy everyone on your team with the same approach. 19:20 – Where leaders should actually invest their time and energy for maximum organizational impact. 24:35 – What really happens when you raise standards and why most leaders are wrong about the consequences. 28:26 – A new framework for measuring employee value that goes far beyond traditional performance reviews. 36:20 – Rethinking generational differences and what younger employees actually bring to high-performing organizations. ---- Links & Resources: No Ego by Cy Wakeman Reality-Based Leadership by Cy Wakeman The Reality-Based Rules of the Workplace by Cy Wakeman Reality-Based Leadership Website ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 369. Your Ego Is Making You Miserable with Cy Wakeman 191. Joey Coleman — Never Lose an Employee Again: The Simple Path to Remarkable Retention 97. Liz Wiseman — Impact Players: How to Take the Lead, Play Bigger, and Multiply Your Impact

Transcript

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0:00.0

The main difference between millennials and me is millennials have a low tolerance for inefficiency.

0:09.9

Thank God.

0:11.8

That's Cy Wakeman, workplace drama researcher, leadership consultant, and New York Times bestselling author.

0:18.1

So when you're like, please put that in triplicate, file it in two places, and then can you scan

0:24.1

it and send me a picture?

0:25.6

Millennials are like, you're holding an iPhone.

0:28.2

No, I'm not doing any of that.

0:30.7

Take your own phone out.

0:31.9

Take a picture of the document.

0:33.2

File it in your own place.

0:35.2

I wanted to go have impact in the world.

0:41.3

Music in your own place, I wanted to go have impact in the world. I'm Michael Logel, founder and CEO of Crisp, the nation's number one law from growth company.

0:47.3

I've built my business through practice, not theory.

0:50.3

Crisp started with just $500 to my name and has grown to over eight figures in revenue

0:54.8

over the last few years, earning a spot on the Inc.

0:57.5

500 list of the fastest growing private companies in America.

1:00.8

Our approach has been to take everything we've learned about generating massive growth

1:04.1

within our own organization and help the country's most ambitious and committed law

1:07.8

from owners do the same for theirs.

1:09.7

In each episode of this podcast,

1:10.8

I sit down with innovative market leaders from the legal industry and beyond to learn from those

1:15.6

who thrive in the face of adversity, challenge the status quo, and define what it means to be a true

...

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